Learning Operations Director
RSM US LLP
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Florida • Illinois • United States
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Salary
💰 $147,000 - $260,700 per year
Job Level
About the role
- Lead and manage a team of people managers/supervisors overseeing day-to-day execution of centralized, repeatable talent processes for learning
- Set strategic priorities and roadmaps to guide operational execution and continuous improvement
- Design, implement, and optimize global business processes
- Maintain a culture of operational excellence
- Collaborate closely with Centers of Excellence (COEs) and other stakeholders
- Oversee documentation and training of business processes
- Formulate and communicate project plans for new talent programming
- Ensure infrastructure and team structure can scale and adjust to business needs
- Act as a point of escalation for complex problems
- Track and report on operating results
- Proactively collaborate with the HRIS team
- Foster a culture of curiosity and experimentation
- Identify, assess, and implement emerging technologies
Requirements
- 8-10 years of progressive Human Resources, Learning or Talent Development experience
- 4 years within an advanced role
- Supervisory experience for a strategic team of professionals
- Prior experience coaching and developing a high performing team required
- Bachelor’s Degree in Human Resources, Learning and Development or related degree
- Strong leadership and interpersonal skills
- Excellent consultative skills
- Ability to communicate effectively across varied stakeholder audiences
- Strong strategic orientation
- Analytical skills
- Critical thinking ability
- Proven ability to work with minimal guidance
- Manage multiple priorities simultaneously
- Take initiative even under unfamiliar or ambiguous circumstances
- Excellent interpersonal and written communication skills
- Strong computer skills
- Proficient in Microsoft Office product suite
- Outstanding organizational skills
Benefits
- flexibility in your schedule
- empowering you to balance life’s demands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Human ResourcesLearning and DevelopmentTalent DevelopmentProject ManagementBusiness Process DesignOperational ExcellenceData AnalysisCoachingTeam DevelopmentEmerging Technologies
Soft Skills
LeadershipInterpersonal SkillsConsultative SkillsCommunication SkillsStrategic OrientationAnalytical SkillsCritical ThinkingInitiativeOrganizational SkillsCollaboration
Certifications
Bachelor’s Degree in Human ResourcesBachelor’s Degree in Learning and Development