Advise clients on their digital transformation journeys including digital strategy development, digital assessments, roadmap development and advising on emerging technologies
Advise CIOs on optimizing IT departments and IT capabilities within client organizations
Lead and develop your team
Act as a project manager and liaison between stakeholders and users
Perform technology assessments
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
Prioritize initiatives based on business needs and requirements
Update, implement and maintain procedures
Work closely with clients and technicians
Participate in projects, develop project plans, and monitor performance
Provide leadership, training, coaching, and guidance to junior staff
Gather critical information from meetings with various stakeholders and produce applicable reports
Network internally and externally to develop sales opportunities
Perform user acceptance testing
Provide analysis, development and documentation of improvement opportunities
Facilitate user workshops to gather and document business needs, requirements, weaknesses and challenges
Continuously learn to better understand RSM's scope of services, with the intent to enhance value to the client through integration of services
Aspire to career growth by assuming more active roles in technology assessments over time, as knowledge and experience progress
Stay up to date on the latest process and digital/IT advancements to automate and modernize systems and regulations
Effectively document and communicate your insights and plans to cross-functional team members and management

Requirements

8+ years’ experience in process intelligence, digital transformation and/or software management, preferably working in a platform agnostic environment
Knowledge of ERP, CRM, CPM and other enterprise platforms
Previous consulting experience, advising on digital adoption automation and efficiencies
Previous experience with implementing technologies and migrating clients to SaaS/cloud environments.
Knowledge of enterprise architecture concepts across all domains
Basic understanding of IT application lifecycle, general IT controls and methods
Experience in developing Target Operating Models for clients
Strong communication skills
Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
Excellent planning, organizational, and time management skills
Ability and willingness to travel up to 50% throughout North America
Experience creating detailed reports and giving presentations
Ability to anticipate and address client concerns and issues
Demonstrated work ethic and ability to work effectively with people at all levels
Bachelor’s degree
Experience with various software solutions including Microsoft Project, Visio, PowerPoint and Word
Database knowledge (Microsoft SQL, and/or Access)

Benefits

flexibility in your schedule, empowering you to balance life’s demands

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital transformationprocess intelligencesoftware managementERPCRMCPMSaaScloud environmentsenterprise architectureIT application lifecycle

Soft Skills

communication skillscritical thinkingcreative problem-solvingplanning skillsorganizational skillstime management skillsleadershipcoachingnetworkingstakeholder management

Certifications

Bachelor’s degree