Collaborate with cross-functional teams to drive adoption of AI-powered business solutions
Lead solution onboarding, training, user setup, and access verification/configuration
Act as the go-to contact for user questions, AI and workflow-related issues, providing timely support to ensure seamless user experiences
Report on AI tool usage, adoption trends, and ROI metrics
Monitor AI solutions through service KPIs, ensuring model performance overtime
Mentor citizen developers to guide AI development, promote best practices, request or secure necessary technology access, and foster a community of AI champions
Collaborate with business stakeholders to identify opportunities for leveraging AI solutions
Advise business users on the effective use of AI-generated content, including prompt refinement and automation workflow optimization
Support and enforce responsible AI governance to ensure AI usage complies with firm standards, security, and regulatory requirements
Develop and deliver AI training, info sessions, and live demos
Organize workshops, office hours, and webinars to educate business users about AI technologies and their advantages
Own, design, and facilitate digital and AI fluency initiatives to support upskilling and drive confident solution usage
Create educational materials and resources to enable business users to understand AI concepts and explore its practical applications effectively
Develop and maintain use cases and prompt libraries tailored to user requirements and practices based on business requirements
Stay at the top of emerging AI technologies, tools, and industry best practices to ensure the firm remains at the forefront of technology
Monitor and analyze AI trends and new models and/or tools and deliver high-quality internal and external communications, including presentations, reports, and stakeholder updates

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, Artificial Intelligence, Machine Learning, Data Science, or a related field
Minimum of 5–7 years of experience leading the adoption, enablement, or governance of emerging or rapidly evolving technologies in a business or consulting environment
Proven track record of increased adoption and active usage of AI tools with demonstrated ROI
Demonstrate proficiency with generative AI tools, including GPT, Gemini, LLaMA, CoPilot, and similar platforms
In-depth knowledge of AI, machine learning, and deep learning techniques with strong understanding of data science concepts and methodologies
Experience managing AI solution or tool onboarding, user training, and support across the full solution lifecycle
Proven track record of working directly with end users, gathering feedback, and improving adoption
Experience with AI-related programming languages such as Python and R
Experience working with or supporting AI developers and internal product owners
Experience facilitating training, demos, and enablement sessions for non-technical audiences
Ability to build usage metrics and generate adoption or ROI insight
Clear and confident communicator across all levels: technical, business, and executive.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

AImachine learningdeep learningdata sciencePythonRgenerative AIGPTGeminiLLaMA

Soft Skills

communicationmentoringcollaborationtraininguser supportproblem-solvingleadershiporganizationalfeedback gatheringcommunity building