Implementation Electronic Interface Specialist

RSLI LTD

Implementation specialist migrating leave, disability, and benefits eligibility data for Reliance Matrix, an employee-benefits and absence-management provider. Supporting client onboarding, file testing, audits, and cross-functional issue resolution.

Posted 8/5/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $63,540 - $79,440 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Leave of Absence claims management and data migration, with strong project management and problem-solving capabilities. Proficient in maintaining collaborative relationships and managing process flows in a fast-paced environment.

Highest-signal resume keywords

Leave Of Absence ExperienceClaims ManagementData MigrationProject ManagementFMLA Understanding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data-Transfer ManagementPerformance Metrics TrackingSOP DevelopmentFile-Transfer TestingProcess Flow Management

Soft Skills

Problem-Solving SkillsProactive CommunicationTime ManagementAdaptabilityCollaborative Relationship Building

Tools & Technologies

Microsoft Office Proficiency

Industry Keywords

FMLAState Leave LawsEmployer-Authorized Leave Laws

About the role

Key responsibilities & impact

Support aLEAVEiate, Middle Market, and Large Case implementation activities
Review submission documents and relevant client information with the Large Case Implementation Manager
Participate in customer and vendor meetings to review and resolve concerns and open questions during file-transfer testing
Track assigned clients and statuses for reporting to senior management
Follow up with implementation managers, brokers, and clients on timely file submissions and manage expectations around delays
Collaborate with internal IT business partners and business units to verify converted-file accuracy
Advise implementation, account management, and operations teams of outstanding issues and develop action plans
Coordinate questions and data-transfer “kick outs” with implementation, account management, operations, and IT management
Support, maintain, and audit final migration numbers used for business and billing
Develop and maintain SOPs for vendor migrations, including metrics and common concerns
Act as a subject-matter expert and liaison between internal and external IT teams on data-transfer portals and requirements
Establish and track performance metrics, systems of measurement, and accountabilities
Collaborate with enrollment platforms managing Reliance’s enrollment and eligibility-transfer relationships
Maintain internal and external business-partner relationships
Support required actions requested by managers and team leaders

Requirements

What you’ll need

Bachelor’s degree preferred, or equitable years of experience
2+ years of Leave of Absence experience in claims management or data migration
Strong problem-solving skills
Strong project management skills
Good time management and time-sensitivity planning
Strong and proactive communication skills
Understanding of FMLA, state leave laws, and other employer-authorized leave laws
Ability to speak confidently and persuasively with clients and brokers
Ability to adapt and change
Ability to build and maintain collaborative working relationships at all levels
Professional business demeanor
Ability to work in a fast-paced, entrepreneurial capacity with minimal supervision
Ability to thrive in a fast-paced environment
Ability to work autonomously
Proficiency in Microsoft Office products and ability to master applicable systems and processes
Ability to manage process flows
Ability to travel up to 10%

Benefits

Comp & perks

Annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
Choice of three medical plans including prescription drug coverage
Company contribution to a Health Savings Account for High Deductible Health Plan enrollees
Multiple options for dental and vision coverage
Company-provided Life & Disability Insurance
Paid Parental Leave
Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement
Continuing Professional Education
Paid Time Off — new hires start with at least 20 days per year
Nine company-paid holidays
PTO may increase based on level and years of service
Volunteer days
Community partnerships
Employee Assistance Program
Employee Resource Group program