Client Service Trainee

RSLI LTD

Client Service Trainee for Reliance Matrix's STAR Program developing into a Client Management role. Engage in hands-on training and real client case work to build expertise.

Posted 5/1/2026full-timeSchaumburg • Illinois, Texas • 🇺🇸 United StatesEntry Level💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Master our products and business model through deep‐dive training in group employee benefits, underwriting, and sales strategy.
Learn the inner workings of a regional sales office and see firsthand how we acquire, retain, and support our clients.
Develop world‐class relationship‐building and communication skills — essential for winning business and driving client satisfaction.
Gain your state insurance license, fully sponsored by Reliance Matrix.
Shadow top performers and build your professional network across multiple teams and functions.
Apply your learning immediately by working through real client cases alongside your manager and peers.
Earn your Certified Leave Management Specialist (CLMS) designation, giving you a competitive edge as a recognized leave management expert.
By the end of your STAR journey, you’ll be ready to step confidently into your Client Management role — equipped with the knowledge, credibility, and skill set to make an impact from day one.

Requirements

What you’ll need

Seniors pursuing a 4‐year degree OR early‐career professionals (business, marketing, communications or related fields preferred)
Driven, self‐starting, and excited by goals and metrics
Naturally strong communicators who enjoy connecting with people
Organized and able to manage competing priorities
Calm under pressure and adaptable when plans change
Team players who enjoy problem‐solving collaboratively
Able to work onsite at assigned Regional Sales Office

Benefits

Comp & perks

An annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.
For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
Multiple options for dental and vision coverage
Company provided Life & Disability Insurance to ensure financial protection when you need it most
Family friendly benefits including Paid Parental Leave & Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement and Continuing Professional Education
Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.
As you grow with us, your PTO may increase based on your level within the company and years of service.
Volunteer days, community partnerships, and Employee Assistance Program
Ability to connect with colleagues around the country through our Employee Resource Group program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

underwritingsales strategyclient managementleave management

Soft Skills

relationship buildingcommunicationgoal-orientedorganizationaladaptabilityproblem-solvingteamwork

Certifications

state insurance licenseCertified Leave Management Specialist (CLMS)