Technical Sales Support
RS
full-time
Posted on:
Location Type: Hybrid
Location: Warsaw • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide expert technical support to B2B customers via email, phone, and live chat, ensuring clear and professional communication.
- Use your technical knowledge in areas such as automation, mechanics, electronics, hydraulics, pneumatics, and high-current systems to resolve diverse customer inquiries.
- Analyse data and processes using advanced MS Excel skills and other analytical tools to support decision-making and improve efficiency.
- Collaborate across teams to deliver solutions, influence outcomes, and contribute to continuous improvement initiatives.
- Communicate complex technical and process-related information in a clear and structured way to guide customers and internal stakeholders.
- Support commercial objectives with a results-oriented approach while maintaining a strong customer focus.
- Occasionally work with data infrastructure tools such as Power BI and SAP to manage and interpret transactional data.
Requirements
- A technical background – such as automation engineer, mechanical engineer, electronics technician, electrician, or similar – with solid knowledge of hydraulics, pneumatics, electronics, and/or high-current systems.
- Engineering or technical education.
- Strong MS Excel skills and proficiency in analytical, statistical, and data manipulation tools.
- Excellent analytical capabilities with logical, structured thinking.
- Ability to communicate complex technical and process-related information clearly and effectively.
- Commercial awareness and a results-oriented mindset.
- Strong interpersonal and communication skills, with fluent Polish and English (C1 level).
- Familiarity with data infrastructure tools such as Power BI and SAP (nice to have).
- Ability to work collaboratively in cross-functional teams and influence outcomes.
Benefits
- Financial – pension scheme (PPK), annual bonus
- Wellbeing – private medical care (Allianz), subsidy for Multisport card, holiday allowance
- Lifestyle – lunch card, subsidy for learning English language, employee referral scheme
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automationmechanicselectronicshydraulicspneumaticshigh-current systemsdata analysisstatistical analysisdata manipulationMS Excel
Soft skills
communicationanalytical capabilitiesstructured thinkingresults-oriented mindsetinterpersonal skillscollaborationinfluencing outcomescustomer focus
Certifications
engineering educationtechnical education