AR Analyst
RS
full-time
Posted on:
Location Type: Office
Location: Monterrey • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Contact Key customers via phone, email, and letters to collect outstanding payments.
- Negotiate payment plans and terms with delinquent customers.
- Maintain and update accurate records of all collection best practices in the company’s system.
- Review and analyze aging reports to identify overdue accounts.
- Investigate and resolve billing and payment discrepancies by collaborating with the billing team and customers.
- Prepare and send monthly statements to key clients.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
Requirements
- Bachelor’s degree in finance, Accounting, Business Administration, or related field preferred.
- Proven experience as a Collections Specialist or in a similar role (3-4 years).
- Strong understanding of order to cash processes.
- Excellent verbal and written communication skills (English advance).
- Ability to handle difficult conversations and negotiate effectively.
Benefits
- Professional development
- Flexible working hours
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collectionspayment plansbilling discrepanciesaging reportsorder to cash processes
Soft skills
customer servicecommunication skillsnegotiationproblem-solving
Certifications
Bachelor’s degree