Key Account Manager – Outside Sales Manager
RS
full-time
Posted on:
Location Type: Office
Location: Suwanee • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Assist and coordinate account team assigned to each client
- Strategic planning to improve client results
- Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance
- Collaborating with sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients
Requirements
- Bachelor’s degree in marketing, business administration, sales, or relevant field
- Four to five years’ previous work experience in sales, management, key account management, or relevant experience
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
- Able to analyze data and sales statistics and translate results into better solutions
- Strong negotiation skills, with ability follow-through on client contracts
- Proven results of delivering client solutions and meeting sales goals.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissales statisticsclient solutionscontract negotiationstrategic planningup-sellingcross-sellingcustomer relationship management
Soft skills
communicationlisteningpresentationrelationship buildingproblem solvingnegotiationteam collaboration
Certifications
Bachelor’s degree in marketingBachelor’s degree in business administrationBachelor’s degree in sales