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RR Donnelley

eBilling Coordinator – Legal Services

RR Donnelley

. responsible for all aspects of invoice submissions via various e-billing platforms .

Posted 5/14/2026full-timeRemote • Oregon • 🇺🇸 United StatesSeniorLead💰 $65,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • responsible for all aspects of invoice submissions via various e-billing platforms
  • resolving e-billing issues for the law firm's e-billed clients
  • manage all phases of the e-billing lifecycle, including matter setup, timekeeper rate submissions, invoice preparation, electronic submission, rejection resolution, and payment tracking
  • open and configure new matters in Aderant and assigned e-billing vendor portals
  • submit and maintain timekeeper rates and budget information within e-billing platforms
  • prepare and submit invoices electronically through multiple e-billing vendor portals
  • research and resolve invoice rejections, reductions, and appeals
  • serve as a primary point of contact with counterparts in client accounting and e-billing departments
  • track billing and payment activity across assigned matters using Excel and internal reporting tools
  • monitor incoming prebills and invoices to ensure timely electronic submission and completion within established deadlines
  • provide comprehensive reporting on e-billing status, submission timelines, outstanding balances, and rejection trends
  • collaborate with billing coordinators, attorneys, and support staff to ensure accurate and timely resolution of billing inquiries and client requests
  • troubleshoot technical issues within e-billing platforms

Requirements

What you’ll need
  • Minimum of three 10 years of e-billing experience in a mid-to-large law firm
  • hands-on proficiency across multiple e-billing vendor platforms (e.g., Legal Tracker, CounselLink, Collaborati, TyMetrix 360, Passport, Legal-X)
  • High school diploma required or Bachelor’s degree preferred
  • Experience with Bill Blast or it E-Billing Hub
  • Working knowledge of Aderant or Elite billing systems
  • Strong critical thinking and analytical skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Proficiency and understanding of AI tools and emerging technologies
  • Advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, formulas, data validation, conditional formatting, and report reconciliation
  • Experience reviewing outside counsel guidelines and client billing requirements
  • Ability to troubleshoot and resolve coding, formatting, and technical issues related to LEDES files and e-billing vendor platforms
  • Strong understanding of LEDES formats including LEDES 1998B, 1998BI, XML, and client-specific invoice formatting requirements

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • disability insurance
  • 401(k) with company match
  • life insurance
  • other voluntary supplemental insurance coverages
  • parental leave
  • adoption assistance
  • tuition assistance
  • employer/partner discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
e-billinginvoice preparationtimekeeper rate submissionsdata validationVLOOKUPXLOOKUPpivot tablesLEDES formatsreport reconciliationtroubleshooting
Soft Skills
critical thinkinganalytical skillswritten communicationverbal communicationcollaborationproblem-solvingattention to detailtime managementclient interactionadaptability