Senior Narrative Proofreader – Legal Services
RR Donnelley
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $25 - $25 per hour
Job Level
About the role
- Perform work in proofreading according to established policies and procedures
- Identify and correct spelling, grammar, and verbiage errors in complex legal documents
- Check corrected proofs of legal documents against mark-up for comparison and quality assurance
- Detect formatting and compositional errors in documents, work independently or with appropriate colleagues to correct, as required
- Oversee proofreading assignments, coordinates workflow or intake of proofreading assignments within team
- Troubleshoot more complex requests, along with software or hardware problems
- Utilize appropriate logs and/or tracking software for all assigned work
- Meet contracted deadlines for accepting, completing, and delivering all work
- Communicate with peers, supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and/or confidential documents and information
- Perform Quality Assurance on work of others
- Train more junior staff members
- Assist Document Services or peer teams with document production and preparation, as needed
- Complete other tasks and assignments as assigned by management
- Interact with clients in person, over the phone or electronically
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Requirements
- Highschool diploma or equivalent required.
- Higher level education preferred or equivalent work experience
- Minimum 3 years’ experience preferably in a legal, banking or large corporate environment
- Strong in grammar and composition rules required for editing and proofreading
- English, journalism, proofreading experience preferred
- Advanced knowledge of MS Word, Excel, and PowerPoint desired
- Knowledge of a legal timekeeping or job tracking system is preferred
- Ability to work in a fast-paced, team environment, working both independently and collaboratively.
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate deadlines and pressure
- Must be self-motivated with positive can-do attitude
- Proven customer service skills are required to create, maintain and enhance customer relationships
- Must be able to interact effectively with multi-functional and diverse backgrounds.
Benefits
- medical, dental, and vision coverage
- paid time off
- disability insurance
- 401(k) with company match
- life insurance and other voluntary supplemental insurance coverages
- parental leave
- adoption assistance
- tuition assistance
- employer/partner discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
proofreadinggrammarcompositionquality assurancedocument productioneditingMS WordExcelPowerPointlegal timekeeping system
Soft Skills
attention to detailorganizational skillsindependent decision-makingtroubleshootingcommunication skillscustomer serviceteamworkself-motivationrelationship buildingadaptability