Bilingual Customer Service Representative
Support Services Group
Sales Executive
RR Donnelley
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Washington
Visit company websiteSalary
💰 $50,000 - $150,000 per year
Job Level
Mid-LevelSenior
About the role
- Establishing a strategic and sophisticated consultative process to engage new and existing clients regarding promotion and marketing of Company products, services and solutions
- Capture all revenue opportunities and expand knowledge base of client business/objectives and requirements
- Build meaningful value-added relationships and strong partnerships and sales strategies with existing and new clients
- Develop a deep understanding of clients' businesses and marketing/advertising initiatives
- Thorough understanding of all Print products and solutions and how they provide value to clients' operations
- Engage other RRD product sales experts to propose optimum customer solutions
- Effectively communicate how best to promote Company products and services to fit client needs
- Maintain and grow customer accounts through comprehensive and strategic account management
- Ensure tactical and flawless implementation of products, services, and solutions
- Research, tailor, and teach commercial insights to clients and remain point of contact for client concerns
- Provide accurate and timely reports and forecasting as required by Company
- Recognize revenue opportunities and turn leads into long-lasting partnerships
Requirements
- High School Diploma or GED (Required)
- Bachelor's Degree (Preferred)
- In lieu of the above education requirements, a combination of experience and education will be considered
- 3 - 5 years
- 3+ years of successful outside sales and/or RRD Account Management experience (Required)
- Experience in media is highly preferred
- Ability to determine and resolve issues and implications
- Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
- Ability to educate and influence stakeholders/audiences resulting in closed/won business
- Excellent written and oral communication skills
- Ability to manage multiple clients while seeking new opportunities
- Proficiency in Microsoft Office and CRM software, with aptitude to learn system
- Travel may be necessary
- Successful completion of pre-employment background and drug screen (contingent upon employment offers)
