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Credit Specialist – Performance & Growth
RPESpecialist in Credit enhancing client results through insights and strategies using RPE's solutions. Role includes performance monitoring and implementation of effective credit management tools.
About the role
Key responsibilities & impact- Analyze issuer data and connect business information to generate actionable insights that strengthen credit granting and recovery operations;
- Monitor key portfolio performance indicators (e.g., Aging, Rollovers, Creliq, Loss) to identify patterns, opportunities and risks; and
- Propose actions and strategies to optimize credit relationships and portfolio activation.
- Structure, document and update data-driven Success Playbooks grounded in industry best practices and lessons learned;
- Guide and train CSMs on the practical application of playbooks with each issuer;
- Continuously monitor the results of growth and retention initiatives, recording evidence and learnings; and
- Feed back and refine the playbooks based on real performance, ensuring continuous improvement.
- Support the CSM team in interpreting indicators and preparing strategic recommendations for issuers;
- Act as a technical reference on credit granting and recovery topics and solutions.
Requirements
What you’ll need- Previous experience in analytical areas: credit, collections, recovery and risk.
- Solid knowledge of credit granting strategies and metrics (credit policy) and portfolio analysis.
- Strong ability to analyze and interpret data and to generate practical insights.
- Experience building reports, analyses, dashboards or technical studies.
- Ability to structure clear, educational narratives that are value-oriented.
- Capacity to translate analyses into objective recommendations that CSMs can apply.
- Proficiency with data analysis and visualization tools (Power BI, Looker, Data Studio or similar).
- Strong verbal and written communication skills, with the ability to simplify complex topics.
Benefits
Comp & perks- Contract type: Contractor (PJ)
- Work model: Hybrid — 2 days per week in the office (Vila Olímpia, São Paulo) and 1 day per week visiting clients.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisPortfolio AnalysisCredit PolicyReport BuildingDashboard Creation
Soft Skills
Verbal CommunicationWritten CommunicationEducational Narrative Structuring