RPE

Senior Billing Analyst

RPE

full-time

Posted on:

Location Type: Hybrid

Location: São PauloBrazil

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Tech Stack

About the role

  • **Billing and Revenue Recognition**
  • Calculate monthly billing using operational data, business rules and integrations among systems (ERP, platforms and internal databases).
  • Ensure compliance with contracts, internal policies and applicable accounting standards for revenue recognition.
  • Investigate and resolve discrepancies between fiscal, commercial and operational data together with areas such as Sales, Treasury, Customer Support and Operations.
  • Validate, cross-check and consolidate data from multiple sources with a high level of accuracy, traceability and governance.
  • **Delinquency Management (direct handling and recovery)**
  • Monitor and control delinquency and portfolio health indicators (aging, involuntary churn, allowance for doubtful accounts (PDD), etc.).
  • Act directly in dealings with delinquent customers, performing outreach, negotiation, alignment of outstanding items and payment agreements.
  • Lead recovery strategies, including analysis of historical records, agreements, renegotiations and recommendations for adjustments to the collections process.
  • Identify risk profiles, propose improvements to credit/collections processes and work with Treasury on preventive actions.
  • Support the preparation and review of forecasts and provisions related to delinquency.
  • **Processes, Governance and Automations**
  • Map, standardize and optimize revenue and collections cycle processes, aiming for efficiency and reduction of rework.
  • Participate in the implementation and evolution of automations, integrations and system flows that support billing, revenue, collections and reporting.
  • Collaborate with Data, Product and Technology teams to improve rules, integrations and the architecture of the systems involved.
  • **Analysis, Close and Reporting**
  • Support the monthly close with consistent analyses and evidence for Accounting, Controllership and Audit.
  • Build and maintain dashboards and management metrics that support strategic decisions on revenue performance and delinquency behavior.
  • Perform complex ad hoc analyses, delivering high-value insights to leadership.

Requirements

  • **Required**
  • Solid experience in billing, revenue operations, finance, collections or related areas.
  • Experience in direct engagement with customers to resolve outstanding issues and recover amounts.
  • Strong analytical skills and advanced proficiency in Excel/Google Sheets.
  • Experience with ERPs or financial systems.
  • Knowledge of revenue recognition practices.
  • Excellent communication, organization and autonomy.
  • **Nice to have**
  • Experience with BI tools (Power BI, Looker, Tableau).
  • Experience in technology companies, SaaS, subscription-based or high-recurring businesses.
  • Knowledge of SQL, automations and system integrations.
  • Experience in continuous improvement projects or process structuring.
Benefits
  • Contract type: Contractor (PJ)
  • Work model: Hybrid, 2 days per week in the office (Vila Olímpia, São Paulo/SP)
  • Role also open to candidates with disabilities (PcD)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingrevenue operationscollectionsanalytical skillsExcelGoogle SheetsERPrevenue recognitionSQLprocess improvement
Soft Skills
communicationorganizationautonomynegotiationleadershipcollaborationproblem-solvingattention to detailcritical thinkingadaptability