
Senior Billing Analyst
RPE
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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Job Level
About the role
- **Billing and Revenue Recognition**
- Calculate monthly billing using operational data, business rules and integrations among systems (ERP, platforms and internal databases).
- Ensure compliance with contracts, internal policies and applicable accounting standards for revenue recognition.
- Investigate and resolve discrepancies between fiscal, commercial and operational data together with areas such as Sales, Treasury, Customer Support and Operations.
- Validate, cross-check and consolidate data from multiple sources with a high level of accuracy, traceability and governance.
- **Delinquency Management (direct handling and recovery)**
- Monitor and control delinquency and portfolio health indicators (aging, involuntary churn, allowance for doubtful accounts (PDD), etc.).
- Act directly in dealings with delinquent customers, performing outreach, negotiation, alignment of outstanding items and payment agreements.
- Lead recovery strategies, including analysis of historical records, agreements, renegotiations and recommendations for adjustments to the collections process.
- Identify risk profiles, propose improvements to credit/collections processes and work with Treasury on preventive actions.
- Support the preparation and review of forecasts and provisions related to delinquency.
- **Processes, Governance and Automations**
- Map, standardize and optimize revenue and collections cycle processes, aiming for efficiency and reduction of rework.
- Participate in the implementation and evolution of automations, integrations and system flows that support billing, revenue, collections and reporting.
- Collaborate with Data, Product and Technology teams to improve rules, integrations and the architecture of the systems involved.
- **Analysis, Close and Reporting**
- Support the monthly close with consistent analyses and evidence for Accounting, Controllership and Audit.
- Build and maintain dashboards and management metrics that support strategic decisions on revenue performance and delinquency behavior.
- Perform complex ad hoc analyses, delivering high-value insights to leadership.
Requirements
- **Required**
- Solid experience in billing, revenue operations, finance, collections or related areas.
- Experience in direct engagement with customers to resolve outstanding issues and recover amounts.
- Strong analytical skills and advanced proficiency in Excel/Google Sheets.
- Experience with ERPs or financial systems.
- Knowledge of revenue recognition practices.
- Excellent communication, organization and autonomy.
- **Nice to have**
- Experience with BI tools (Power BI, Looker, Tableau).
- Experience in technology companies, SaaS, subscription-based or high-recurring businesses.
- Knowledge of SQL, automations and system integrations.
- Experience in continuous improvement projects or process structuring.
Benefits
- Contract type: Contractor (PJ)
- Work model: Hybrid, 2 days per week in the office (Vila Olímpia, São Paulo/SP)
- Role also open to candidates with disabilities (PcD)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingrevenue operationscollectionsanalytical skillsExcelGoogle SheetsERPrevenue recognitionSQLprocess improvement
Soft Skills
communicationorganizationautonomynegotiationleadershipcollaborationproblem-solvingattention to detailcritical thinkingadaptability