Associate Analyst – Ticketing, Tariff
Royal Caribbean Group
full-time
Posted on:
Location Type: Hybrid
Location: South Florida • Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Workes on daily financial loss reports to identify root cause and possible resolutions
- Monitors robotic quality and ticketing processes to ensure proper flow and maximum productivity of the systems.
- Provides critical feedback to Director of Airline Partnerships for new or updated contract requirements
- Oversees the dispute and payment of airline debit memos
- Participates in special projects as assigned all related to data corrections or financial recovery.
- Quality control for all upcoming travel to ensure no customer impact caused by ticketing exceptions
- Trains and supports the teams on back-office processes
Requirements
- Degree or certification in airline related field preferred with 3 plus years’ experience in the travel, airline industry in ticketing and tariff
- Expert in GDS systems with a preference of Sabre expertise
- Clear understanding of airline tariffs and fare rules
- Analytical skills
- Proficient in Excel
- Strong verbal communication skills.
- Ability to train
- Excellent organizational skills
- Must demonstrate high level of initiative
Benefits
- No specific benefits mentioned in the job description.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GDS systemsSabreExceldata correctionsfinancial recoveryticketingtariff
Soft skills
analytical skillsverbal communicationtraining abilityorganizational skillsinitiative
Certifications
degree in airline related field