Royal Caribbean Group

Site Reliability Engineer

Royal Caribbean Group

full-time

Posted on:

Location Type: Office

Location: United States

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Tech Stack

AEMAWSCloudSOAPSplunk

About the role

  • Responsible for the Incident Management, Application Performance, Configuration Management and Operational Readiness of the products within her/his ownership
  • Partners and collaborates closely with stakeholders from the various teams within IT to ensure that performance tools, configuration tools and monitoring tools meet the needs of her/his products
  • Responsible for the initial response, triage, and communication of key production incidents (customer impacting) that occur on the site
  • Performs analysis of incident impact on site to determine the root cause by reviewing performance data, including end user experience, application metrics, and infrastructure metrics
  • Ensures the proactive monitoring and management of performance and availability of the software applications within the products
  • Strives to detect and diagnose complex application performance problems to maintain an expected level of service

Requirements

  • 3-6 years in Site Reliability Engineering (SRE), DevOps, QA, or a related IT operations role
  • Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or other relevant advanced degree preferred
  • Proficiency in cloud platforms such as AWS, AWS Elastic Beanstalk
  • Understanding of API design principles: REST, SOAP, Graph
  • Advanced knowledge of monitoring and logging tools (AppDynamics, Datadog, Splunk, New Relic, etc.)
  • Familiarity with Adobe AEM Cloud is preferred to enhance system performance and reliability
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Site Reliability EngineeringDevOpsQuality AssuranceCloud platformsAPI design principlesRESTSOAPGraphMonitoring toolsLogging tools
Soft Skills
CollaborationCommunicationAnalytical skillsProblem-solvingProactive monitoring