Engineer, Operational Planning – Optimization
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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About the role
- Optimize the end-to-end employee cabin allocation and planning process and strengthen operational planning across the fleet.
- Lead workflow redesign, system improvements, and data governance related to cabin allocation and usage to reduce revenue cabin displacement and improve forecasting accuracy.
- Serve as the owner of fleetwide staffing (PAR) planning, developing data-driven models and long-range staffing forecasts.
- Owner of the cabin request management process including its supporting systems, workflows, and governance.
- Conduct a full diagnostic of the request-to-approval workflow across shipboard and shoreside teams.
- Create standardized, enterprise-level workflow for request intake, approval hierarchy, documentation, and exception management.
- Define the data model and key metrics for forecasting, budgeting, and performance tracking.
- Quantify the financial impact of employee cabin usage.
- Ensure recommendations can scale across the Royal Caribbean Group fleet.
- Develop capacity models to forecast demand based on ship class, itinerary, and operational programs.
- Lead the end-to-end crew staffing (PAR) planning process across seasons, itineraries, and operational programs.
Requirements
- Bachelor’s degree in Industrial Engineering, Systems Engineering, Operations Research, or related field.
- 3–7 years of experience in process engineering, operations optimization, or systems transformation.
- Strong process mapping and workflow design experience.
- Ability to translate operational needs into scalable SOPs and system requirements.
- Intermediate to advanced analytical capability.
- Experience with operational or logistical systems.
- Experience in capacity planning, workforce forecasting, or operational demand modeling.
- Strong communication and stakeholder‑management skills.
- Ability to work across shipboard and shoreside environments.
- Preferred Experience in hospitality, cruise, transportation, or aviation resource planning.
- Familiarity with revenue management or resource capacity modeling.
- Experience with enterprise system integration.
- Lean Six Sigma training or certification.
Benefits
- competitive compensation and benefits package
- excellent career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process engineeringoperations optimizationsystems transformationprocess mappingworkflow designanalytical capabilitycapacity planningworkforce forecastingoperational demand modelingenterprise system integration
Soft Skills
communicationstakeholder managementoperational needs translationworkflow governanceexception management
Certifications
Lean Six Sigma