Manager, Product Management and Planning – Destination Experiences
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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About the role
- Serve as the Product Owner for guest experiences
- Shape the future of Celebrity Cruises by transforming product vision into high-quality, guest-centric journeys
- Lead a team that partners with cross-functional teams to define, prioritize, and deliver innovative concepts across ships and/or destinations
- Responsible for the development, execution, and delivery of new concepts, experiences, activities, programs, and excursions for Celebrity Cruises
- Champion the guest experience in all activities
- Craft detailed presentations and develop compelling cases to influence critical decisions and align stakeholders
- Combine creative thinking with critical analysis and problem-solving skills to navigate complex topics
- Understand and deliver to the project management framework such as communicating changes and updates
Requirements
- Minimum 5 to 7 years in a product, design or other similar role developing physical products or customer experiences required
- Bachelor’s degree required, Master’s degree a plus
- Experience as a manager of people
- Proven track record of success in fast-paced environment with demanding timelines
- Experience developing products grounded in strategies driven by consumer insights
- Ability to effectively communicate across a large ecosystem of partners and builders, that spans product definition, design and construction.
- Exceptional verbal and written communication and project/program leadership skills, including the ability to communicate effectively to the executive levels of the company.
- Ability to assemble, lead and influence cross-functional teams to execute against a vision.
- Ability to craft and tell a compelling and influential story for partners and collaborators.
- Ability to document and package detailed operational requirements and experiences
- Obsessive attention to detail and follow-through – every detail matters.
- Ability to find answers and propose initiative and solutions on your own – a self-starter
- Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships.
- Ability to creative problem solve and drive ideas into action, with a positive outlook and willingness to take personal initiative.
- Ability to travel up to 20% of the time.
Benefits
- competitive compensation and benefits package
- excellent career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product developmentcustomer experience designproject managementstrategic planningdata analysispresentation skillsoperational requirements documentationconcept developmentprogram executioncross-functional team leadership
Soft Skills
communication skillscreative thinkingcritical analysisproblem-solvinginfluencing skillsattention to detailself-startercollaborationrelationship buildinginitiative
Certifications
Bachelor's degreeMaster's degree