Royal Caribbean Group

Senior Analyst, Pricing and Promo Automation

Royal Caribbean Group

full-time

Posted on:

Location Type: Office

Location: Miami • Florida • United States

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Job Level

Senior

About the role

  • own performance analytics and business execution support for PCP pricing, promotions, and targeted offers automation
  • ensuring automated capabilities translate into realized revenue uplift, reduced operational risk, and repeatable governance.
  • measurement (A/B testing, uplift tracking)
  • QA oversight
  • operational readiness
  • translating commercial intent into scalable configurations—supporting a commercial footprint spanning 500+ products per sailing, 2,500+ sailings, and 20M+ potential price points annually
  • support end-to-end business execution for PCP pricing and promotions automation, including setup support, validation, and post-launch monitoring.
  • build and maintain performance dashboards and reporting that quantify revenue impact (e.g., APD lift), adoption, and operational health of automation tools.
  • conduct and operationalize A/B testing, sailing matching, test readouts, and uplift measurement to identify winning strategies and scale them.
  • own day-to-day QA routines for automated price/promo changes and ensure accuracy across systems during frequent promotional cycles.
  • partner with Tech/Data/AI to ensure data quality, automation logic integrity, and smooth writeback into Hybris/promotional systems (including issue triage and root-cause analysis).
  • analyze booking and demand trends to recommend pricing guardrails, discount depth ranges, and offer design improvements (segmented vs targeted offers), balancing conversion and profitability.
  • identify product/category opportunities (e.g., Beverage, Shorex, Internet, Dining, Spa) where automation can drive incremental revenue or operational simplification.
  • work closely with Legal, Brand, Marketing/E-commerce, Digital, AI/Data, and Operations to ensure offers are compliant, aligned, and executed cleanly at scale.
  • support development of documentation and playbooks (standard work) for automation use cases, QA checks, escalation paths, and go/no-go readiness.

Requirements

  • Bachelor’s degree required
  • 3+ years in commercial analytics, revenue management, pricing, promotions, or e-commerce analytics (or equivalent experience)
  • Demonstrated experience with testing, measurement, and performance readouts (A/B tests, uplift analysis, conversion funnels)
  • Strong ability to manage multiple priorities in a fast-paced promotional environment.
  • Advanced Excel
  • Power BI
  • enterprise analytics tools (e.g., Essbase/SmartView/Hyperion) and comfort working with large-scale datasets.
  • Strong stakeholder communication and ability to translate business needs into clear requirements and operational checks.
  • Strong computer and analytical skills are required.
Benefits
  • competitive compensation and benefits package
  • excellent career development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance analyticsbusiness execution supportA/B testinguplift trackingQA oversightoperational readinessdata qualityautomation logic integritypricing guardrailsconversion funnels
Soft Skills
strong stakeholder communicationability to manage multiple prioritiesanalytical skillstranslating business needsoperational checks
Certifications
Bachelor's degree