Trade Sales Agent
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Sell Silversea cruises and related shore side products and services, using inbound and outbound phone and email conversations
- Effectively evaluate Travel Agent request, needs and identify products that best fit the guests needs
- Servicing existing reservations according to guest requests or help travel partners with pre-cruise requests
- Offer group benefits and manage existing group bookings
- Maximize all opportunities in the process of closing a sale; service existing cruise bookings booked direct
- Sell consultatively, using active listening skills, and make recommendations to prospects and clients
- Responsible for correctly capturing pertinent information and payments during all interactions with guests
Requirements
- Ability to demonstrate sales and customer service skills
- Proficiency in English of at least B2 CEFR level
- Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity
- Computer knowledge and skills required
Benefits
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
sales skillscustomer service skillsactive listeningcommunicationtrust buildingcollaborationproblem solvinginnovationintegrityexecution