Senior Specialist, Broadcast & Media Operations
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: North Miami • Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AWSCloud
About the role
- Serve as the main shoreside contact for shipboard Broadcast Managers, assisting with troubleshooting, scheduling updates, and coordination of daily broadcast activities.
- Track fleetwide media systems, project timelines, and operational requests to ensure consistency and efficiency.
- Maintain accurate documentation of programming lineups, system configurations, and equipment inventories and support implementation of Standard Operating Procedures (SOPs) and policy updates.
- Serve as the Media Manager for Celebrity Cruises’ shoreside and fleetwide content archive systems.
- Maintain and organize all media assets within CMS platforms, MAM/DAM systems, and deep archive environments such as AWS Glacier and S3 buckets, ensuring long-term storage integrity and retrieval efficiency.
- Oversee metadata tagging, file versioning, and media organization workflows in partnership with IT and Digital Asset Management teams.
- Produce, shoot, and edit video content to support shoreside initiatives, internal communications, and brand campaigns as assigned.
- Manage file transfers, encoding, and delivery for internal stakeholders, ensuring optimal formats for broadcast and digital use.
- Support rollout and configuration of new broadcast and IPTV technologies, upgrades, and integrations.
- Track repair and maintenance activities across servers, receivers, and routing systems, coordinating vendor support as needed.
- Maintain system diagrams, technical documentation, and fleet broadcast schematics.
- Collaborate with IT, Engineering, and Newbuild teams on dry dock and newbuild projects.
- Assist with vendor coordination, quote requests, PO creation, and invoice tracking to ensure accuracy and timeliness.
- Maintain organized records of contracts, renewals, and programming licenses.
- Support budget reporting and financial tracking for programming, content, and repair & maintenance lines.
- Maintain dashboards and reports summarizing fleet programming, equipment performance, and media system status.
- Support data-driven evaluations of programming trends, vendor performance, and content utilization.
- Prepare presentations and status reports for leadership and partner teams.
- Performs other duties as required.
Requirements
- Bachelor's degree in communications, Broadcasting, Media Production, or related field, or equivalent experience.
- 4–6 years of experience in Broadcast Operations, Media Management, or Post-Production environments.
- Strong understanding of broadcast workflows, IPTV systems, video servers (Castus preferred), codecs, and signal paths (SDI, NDI, MPEG, H.264).
- Hands-on experience with CMS, MAM/DAM systems, and cloud-based storage platforms, including AWS Glacier and S3.
- Proficient in video editing and production using Adobe Premiere Pro, After Effects, Adobe Audition and Media Encoder.
- Familiarity with live production environments and coordination of special broadcast events.
- Strong organizational, multitasking, and communication skills with attention to operational accuracy.
- Ability to work collaboratively with technical and creative teams under tight deadlines.
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
broadcast workflowsIPTV systemsvideo serverscodecssignal pathsvideo editingvideo productionmetadata taggingfile versioningdata-driven evaluations
Soft skills
organizational skillsmultitaskingcommunication skillsoperational accuracycollaborationattention to detailproblem-solvingtime managementleadershippresentation skills
Certifications
Bachelor's degree in communicationsBachelor's degree in BroadcastingBachelor's degree in Media Production