Royal Caribbean Group

Lead, Corporate Communications

Royal Caribbean Group

full-time

Posted on:

Location Type: Office

Location: Miami • Florida • 🇺🇸 United States

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Job Level

Senior

About the role

  • Be part of the team that contributes and implements a comprehensive Destination Development, Community, and Sustainability communications plan and strategy that informs and engages external stakeholders and motivates employees to serve as informed ambassadors
  • Design and implement stakeholder- and employee-facing messaging for RCG’s senior leaders, brand leaders, initiatives and events, etc.
  • Work closely with Corporate Affairs colleagues to ensure content and messaging are built into functional strategies and plans that support our right to operate
  • Measure the effectiveness of internal and external communications and channels on an ongoing basis and make recommendations to review and amend as appropriate
  • Stay on top of current and emerging industry trends and make recommendations for changes to communications strategy or messaging
  • Coordinate communications efforts across multiple channels including social media, websites, etc.
  • Assist SMEs and others within the company to prepare for speaking opportunities or interviews in their region
  • Develop and maintain a repository of stories, anecdotes and other information throughout the year for inclusion in internal and external channels such as a year-end Sustainability and Community Giving reports
  • Work with the team to develop compelling written and visual summaries of Sustainability and Community initiatives for both internal and external audiences, including infographics, PPTs and reports
  • Assist in aligning all communications, including brand communications, with overarching enterprise Sustainability, Community, and Destination Development purpose
  • In collaboration with topic-specific teams, investor relations, marketing and others, develop, review and edit collateral materials including brochures, presentations, case studies and other content for communication efforts to internal and external stakeholders

Requirements

  • Bachelor's degree in Journalism, Communications, Public Relations, English or related field preferred
  • 5+ years of communications experience in corporate, government and/or brand communications, public relations agency or media outlet
  • Knowledge and adherence to AP Style
  • Exhibit a deep interest and experience in environmental, social, governance, sustainability and corporate responsibility
  • Exhibit a deep interest in community giving, community affairs, or corporate social responsibility
  • Experience in Corporate Responsibility is preferred
  • Outstanding writing and editing skills for different formats including announcements, statements, press releases, etc.
  • Excellent interpersonal skills are a must; they must operate with a keen sense of corporate structures and professional settings with an ability to deal effectively with people at all levels of the organization
  • Must have situational awareness and executive presence
  • Ability to manage multiple and constantly changing priorities, and work under pressure
  • Proactive and takes initiative
  • The ability to function effectively independently and with full ownership of tasks is essential while understanding the connection as a member of the team
  • Detail-oriented with strong organizational skills
  • Strong written and verbal communication skills including the ability to express complex ideas simply and demonstrated ability to make connections between seemingly unrelated concepts
  • Proven ability to read, analyze, interpret and translate large sets of data into simple insights or reports
  • Excellent project management skills and planning and reporting experience, with a proven track record for delivering successful qualitative and quantitative reporting
  • Must effectively influence without formal authority by partnering across the enterprise to accomplish goals through others without direct authority
  • Effective presentation skills with fluency in presentation software
  • Comfortable with competing priorities and managing multiple projects and timelines simultaneously
  • Manages projects independently and leads day-to-day client communication and coordination
Benefits
  • competitive compensation and benefits package
  • excellent career development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
writingeditingproject managementdata analysisreportingstakeholder communicationmessaging strategycontent developmentpresentation skillsAP Style
Soft skills
interpersonal skillssituational awarenessexecutive presenceinitiativedetail-orientedorganizational skillscommunication skillsability to manage prioritiesinfluence without authorityteam collaboration