Site Reliability Engineer

• Lead the global Technology Operations portfolio for Royal Caribbean’s Digital organization
• Ensure the reliability, availability, and performance of guest-facing pre-cruise platforms across web and mobile
• Responsible for Site Reliability Engineering (SRE) practices and run-the-business engineering support
• Manage and deliver on the resolution of all production issues
• Execute ongoing maintenance activities and coordinate technical communications
• Manage a dedicated engineering development capacity focused on production fixes, ongoing maintenance, and technical debt reduction
• Actively support teams during critical incidents
• Provide leadership and direct support during major incidents

Director, Digital Reliability Engineering

Platform Reliability Engineer