Sales

• Sell Silversea cruises and related shore side products and services, using inbound and outbound phone and email conversations.
• Effectively evaluate Travel Agent request, needs and identify products that best fit the guests needs, providing sales recommendations for our products on all Sales calls and correctly creating accurate reservations.
• Servicing existing reservations according to guest requests or help travel partners with pre-cruise requests such as refunds, adding penalties, or adjust commission in accordance with existing business rules.
• Offer group benefits and manage existing group bookings.
• Meet assigned monthly, quarterly, and annual targets.
• Communicate and interact effectively with decision makers, at all levels internally and externally.
• Maximize all opportunities in the process of closing a sale; service existing cruise bookings booked direct, and exercise upsell opportunities throughout the life of the customer relationship.
• Sell consultatively, using active listening skills, and make recommendations to prospects and clients.
• Quickly apply new skills and multi-task to achieve peak levels of performance.
• Responsible for correctly capturing pertinent information and payments during all interactions with guests, utilizing company supported technology tools and processes.
• In cases where Sales opportunities are not closed, providing all necessary information to pass along to ensure we are maximizing the company’s marketing return on investment (ROI).
• Adhere to all company policies, procedures and business ethics codes.

Cruise Consultant, Trade Sales

Key Account Manager – Hematology

Sales Team Manager – Networking Solutions

Channel Account Manager

Territory Sales Representative – Pittsburgh, Spartan

Part Time Sales Associate