Manager, Business Applications

Rowan Digital Infrastructure

Manager of Business Applications at Rowan, delivering SaaS solutions for effective business operations. Leading application configurations and managing cross-functional stakeholder partnerships.

Posted 5/13/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $165,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Partner with business analysts to translate business requirements into effective system designs and configurations
Implement, configure, and maintain business applications, monitoring usage and performance to drive continuous improvement
Manage application data, including structure, quality, integrity, and lifecycle considerations
Lead the intake, evaluation, and execution of application change requests.
Support thoughtful change management efforts, including communication and user adoption activities
Collaborate with project managers on application‑related initiatives and serve as an escalation point for application issues
Maintain documentation for system configurations, integrations, processes, and standard operating procedures
Support application integrations and data flows between systems in partnership with IT and external vendors
Ensure business applications are reliable, well‑governed, and aligned with business needs.
Administer application access, roles, and permissions in alignment with internal governance standards

Requirements

What you’ll need

4–7 years of experience implementing, configuring, administering, or supporting SaaS business applications in a cross‑functional environment. Examples may include Smartsheet, Salesforce, ServiceNow, NetSuite, or other similar platforms
Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or equivalent practical experience
Relevant certifications related to change management, business systems, automation, or application delivery are a plus (e.g., Prosci change management certifications, foundational low‑code or workflow certifications), but are not required
Experience partnering with business analysts and stakeholders in a requirements-driven delivery environment
Strong understanding of data structures, data quality, and data lifecycle management within business applications
Experience supporting application change requests with an emphasis on user adoption and effective rollout
Ability to troubleshoot application issues, manage escalations, and coordinate resolution with IT teams or vendors
Strong documentation skills, including creating and maintaining system and process documentation
Excellent communication and collaboration skills, with the ability to work effectively with business analysts, IT Operations, and project managers
Nice-to-Have Experience
Experience with low‑code or no‑code platforms and workflow automation tools
Familiarity with system integrations, APIs, or data synchronization, and experience working in project delivery environments alongside project managers
Experience supporting multiple business applications or a small application portfolio

Benefits

Comp & perks

Hybrid working environment
Team building and educational opportunities
Generous benefits package including robust health benefits and a 401(k) company contribution
Unlimited PTO
Competitive compensation and bonus plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS business applicationsdata structuresdata qualitydata lifecycle managementapplication change requestssystem integrationsAPIsworkflow automationlow-code platformsno-code platforms

Soft Skills

communicationcollaborationtroubleshootingdocumentationchange managementuser adoptionescalation managementstakeholder engagementproject deliverycontinuous improvement

Certifications

Prosci change management certificationlow-code certificationworkflow certification