Business Analyst – Trust, Safety, and Fraud Analytics

Rover.com

Business Analyst collaborating with Trust and Safety teams to enhance Rover's fraud detection initiatives. Conducting data analysis to inform strategies that enhance community safety for pet parents and sitters.

Posted 5/29/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $108,694 - $136,046 per yearWebsite

Tech Stack

Tools & technologies

AirflowSQLTableau

About the role

Key responsibilities & impact

Partner with Fraud leadership to define the strategy for measuring program health, operational performance, and magnitude of Fraud’s impact on our business. This includes establishing comprehensive metrics, developing crisp reporting, and setting up monitoring rhythms.
Conduct in-depth analysis of key Fraud metrics to identify emerging trends and opportunities which will inform deeper research and analytical efforts.
Develop and improve tooling and models to more effectively identify emerging fraud attacks, empowering the Fraud team to take quicker, more effective action to mitigate fraud across Rover's platform.
Develop and present crisp narratives resulting from analytics findings and investigations to senior Operations leaders, focusing on both identified problems and proposed solutions.
Serve as a strategic partner and advisor to business leaders, making data-driven recommendations on investments and optimization strategies within Trust and Safety and Fraud.

Requirements

What you’ll need

At least 4 years experience working cross-functionally with complex datasets to support organizational decision making.
Excellent verbal and written communication skills. Specifically, you know how to narrate analysis and results to business partners in a useful, concise, and meaningful way.
You have a passion for developing and embracing new ways of working using AI tools, with a strong desire to automate mundane tasks and develop more efficient analytical / technical workflows.
You are extremely comfortable with receiving stakeholder questions and independently translating them into clear, actionable analytical problems to solve, all with relative autonomy.
You have hands-on experience building out data abstractions using tools such as DBT or Airflow as well as a variety of data visualization tools (e.g., Mode, Looker, Periscope, Tableau, etc.)
Strong proficiency with SQL. You would feel confident reviewing code produced by other analysts and data scientists.

Benefits

Comp & perks

Competitive compensation
401k
Flexible PTO
Competitive benefits package, including medical, dental, and vision insurance
Commuter benefits
Bring your dog to work (and unlimited puppy time)
Doggy benefits, including $1000 toward adopting your first dog
Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
Regular team activities performed in person and virtually

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisdata visualizationSQLdata abstractionreportingmetrics developmentanalytical problem solvingautomationmodel developmentfraud detection

Soft Skills

communicationcollaborationstrategic thinkingproblem solvingindependenceadaptabilitynarrative developmentstakeholder managementanalytical thinkingpassion for innovation