People Ops Generalist

RouteSmart Technologies

People Ops Generalist at Routeware managing HR operations across the employee lifecycle. Supporting onboarding, compliance, and performance management in a remote-first environment.

Posted 4/25/2026full-timeRemote • Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Support day-to-day HR operations across the full employee lifecycle, including onboarding, offboarding, transfers, and status changes.
Serve as a responsive first point of contact for employee and manager questions on HR policies, benefits, and People Ops processes.
Assist managers with performance management documentation, PIPs, and coaching on standard HR processes.
Maintain HRIS data accuracy, run regular people data reports, and contribute to ongoing metrics tracking.
Execute cyclical People Ops programs, including performance review coordination, engagement survey logistics, and compensation planning support.
Partner with Talent Acquisition to deliver a seamless onboarding experience.
Maintain and update HR policies, the employee handbook, and compliance documentation across US, Canada, and UK jurisdictions.
Support internal communications and logistics for organizational changes, role transitions, and other HR initiatives.
Ensure day-to-day compliance with employment law and company policy across a remote-distributed workforce.

Requirements

What you’ll need

3–5 years of HR or People Ops experience, preferably in a SaaS or high-growth technology company.
Solid foundation in core HR functions: onboarding, employee relations, performance management, and compliance.
Experience with HRIS platforms (e.g., Rippling, BambooHR, Workday) and comfort working with people data and reporting tools.
Working knowledge of US employment law; exposure to Canadian and/or UK requirements is a plus.
Strong attention to detail with the ability to manage multiple priorities and meet deadlines in a remote-first environment.
Clear written and verbal communication skills; you can explain HR concepts empathetically to employees at all levels.
High discretion and sound judgment when handling sensitive or confidential information.
SHRM-CP, PHR, or equivalent certification is a plus, not a requirement.

Benefits

Comp & perks

Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
Paid parental leave
Medical and Dependent FSA
401K match
Unlimited PTO
Ten company holidays
1 Volunteer day
Summer Friday's

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

onboardingoffboardingperformance managementHRIS data accuracymetrics trackingcomplianceemployee relationsreporting toolsperformance review coordinationengagement survey logistics

Soft Skills

attention to detailtime managementclear communicationempathydiscretionjudgmentorganizational skillsresponsivenesscoachingadaptability

Certifications

SHRM-CPPHR