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Rosental Organics GmbH

CRM Manager – Email Marketing Manager

Rosental Organics GmbH

. Ownership & objectives: act as the strategic-creative link between Content, Marketing and Customer Experience .

Posted 4/20/2026full-timeBerlin • 🇩🇪 GermanyJuniorWebsite

About the role

Key responsibilities & impact
  • Ownership & objectives: act as the strategic-creative link between Content, Marketing and Customer Experience
  • Develop content and customer journeys to increase customer retention
  • Create content-driven CRM concepts for newsletters and automated emails
  • Produce clear, structured briefings for Design, CRM and Copywriting
  • Analyze trends, competitors and tools and derive concrete ideas
  • Structure content testing & A/B tests and derive data-driven learnings
  • Develop efficient workflows for content creation and optimization

Requirements

What you’ll need
  • 1–3 years of professional experience in CRM, content or customer retention (startup, e‑commerce or agency)
  • Strong writing skills with the ability to write for target audiences and a keen sense of tone and impact
  • Conceptual and analytical thinking, using KPIs such as open rate, CTR and conversion to optimize performance
  • Initial experience with CRM or email tools (e.g., Klaviyo) or a strong willingness to learn
  • Structured, team-oriented working style in cross-functional setups with CRM, Brand and Product
  • German at native level, good command of English

Benefits

Comp & perks
  • Work–life balance: 28 days of vacation (additional days possible), Baden-Württemberg public holidays and Berlin's International Women's Day
  • Work model: Hybrid with at least 2 days in the office per week in the modern C1 workspace
  • Additional bonus: Attractive bonus scheme on top of the fixed salary
  • Health: Access to nilo.health for mental fitness and prevention, and Urban Sports Club
  • Company pension: employer contribution to the company pension scheme
  • Learning & development: personal training budget
  • Mobility: company bike, company car or subsidized Deutschlandticket (Germany public transport pass)
  • Products: discounted Rosental products, plus other discounts and perks
  • More great benefits in our Karma Club

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content creationcustomer journey developmentA/B testingdata analysisKPI optimizationwriting for target audiencesCRM conceptsemail marketing
Soft Skills
conceptual thinkinganalytical thinkingteam-orientedcommunicationcollaboration