Roots Through Recovery

Customer Support

• Provide a dual role, conducting field-based outreach, education, and support services to families and caregivers of youth experiencing substance use
• Conduct outreach to families and caregivers of youth experiencing substance use, providing education and resources
• Facilitate and lead support groups for families and caregivers of youth experiencing substance use
• Provide individual support sessions to families to assist with understanding substance use and available resources
• Develop and implement educational workshops and materials for families and the community
• Collaborate with the clinical and outreach teams to develop effective strategies for community engagement
• Maintain detailed documentation of support sessions and outreach efforts
• Facilitate group counseling sessions for patients experiencing SUD and co-occurring disorders
• Provide individual counseling and/or case management services for patients experiencing SUD and co-occurring disorders
• Represent the organization at community events, partner meetings, and networking opportunities

Family Support Specialist/SUD Counselor