Root Inc.

Senior Director, Claims Legal

Root Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $197,634 - $247,043 per year

Job Level

Senior

About the role

  • Serve as the senior legal leader for Root’s Claims organization overseeing legal aspects of claims operations, litigation management, compliance, and risk mitigation.
  • Oversee internal claims legal team and build/manage scalable external panel counsel program ensuring quality, alignment with litigation philosophy, and cost efficiency.
  • Provide day-to-day legal counsel on coverage issues, liability assessment, bad faith prevention, and regulatory compliance.
  • Review and guide litigation strategy across all claim types balancing cost control with risk exposure.
  • Partner with Claims Leadership, General Counsel, and Compliance to ensure compliant practices and documentation standards.
  • Review complex and escalated claim files and settlement postures and advise stakeholders on claims trends, legal exposure, and reputational risk.
  • Provide legal insight during audits, quarterly planning, and claims performance reviews.
  • Attract, hire, develop and retain a team of high-performing legal professionals and promote fair and efficient settlement practices.
  • Develop and implement national panel defense counsel program including onboarding, performance management, billing oversight, KPI frameworks, and lead RFPs and negotiations.
  • Evaluate and potentially implement internal staff counsel legal team to supplement external panel defense counsel.

Requirements

  • 15+ years of legal experience, including extensive work in insurance litigation, first-chair trial experience, claims legal oversight, and regulatory compliance.
  • 10+ years experience in personal passenger and/or commercial auto, or other property and casualty insurance.
  • Significant experience performing complex coverage analysis.
  • Proven track record advising on complex claims issues leading litigation strategies at scale.
  • Strong background managing external counsel relationships and driving cost-effective legal outcomes.
  • Strong experience managing an internal internal staff counsel team.
  • Ability to participate effectively on the Claims Leadership senior management team.
  • Exceptional analytical, strategic, and problem-solving skills.
  • Demonstrated success leading and developing high-performing legal teams.
  • Excellent communication skills, with the ability to influence senior leaders and effectively represent Root in litigation and regulatory matters.
  • Deep knowledge of insurance operations and P&C principles, good faith insurance business practices, and claims processes.
  • Juris Doctor (JD) from an ABA accredited law school; admission to at least one state bar in good standing required.