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Roomstay

Rate Mapping Specialist – Contract

Roomstay

Rate Mapping Specialist responsible for hotel onboarding and rate mapping for Roomstay's booking platform. Focused on accuracy and enhancing customer experiences in a fully remote role.

Posted 6/6/2026contractRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 A$25 - A$30 per hourWebsite

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Hard Skills
hotel onboardingrate mappinginventory managementchannel distribution setupPMS integrationsrate setup validationsynchronisation testingonboarding quality improvement
Soft Skills
attention to detailcustomer experience focusindependent work
Tools & Technologies
PMSCRSchannel management toolsOTAs
Industry Keywords
hotel distributionreservationsmapping logiconboarding workflows

About the role

Key responsibilities & impact
  • Own and execute hotel onboarding with a strong focus on accuracy, speed, and customer experience
  • Map hotel rates, inventory, and room types across systems with high precision
  • Ensure correct channel distribution setup across OTAs and PMS integrations
  • Test and validate rate setups to guarantee accurate synchronisation across platforms
  • Become a subject matter expert in hotel distribution and onboarding workflows
  • Continuously improve onboarding quality, speed, and consistency
  • Customer support for onboarding-related issues and rate mapping queries

Requirements

What you’ll need
  • Previous experience in hotel distribution, onboarding, or reservations (essential)
  • Hands-on experience with PMS / CRS / channel management tools
  • Strong knowledge of OTA distribution and mapping logic
  • Excellent attention to detail and accuracy
  • Ability to work independently in a remote/offshore environment

Benefits

Comp & perks
  • Fully remote contract role with potential to transition into permanent
  • Opportunity to work on a high-impact onboarding function in a scale-up environment
  • Exposure to leading hotel technology platforms globally
  • Flexible working hours
  • Supportive, fast-paced, and innovative team environment