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Senior Manager, Revenue Operations
RoofrSenior Manager leading Revenue Operations at Roofr, focusing on optimizing systems and processes. Partnering with teams to improve business performance and drive revenue growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations, focusing on optimizing GTM processes, managing integrated systems, and leading high-performing teams. Proficient in data governance, KPI reporting, and enhancing customer experiences within a SaaS environment.
Highest-signal resume keywords
Revenue Operations ExperienceHubSpot CRM AdministrationKPI Reporting and Dashboard DevelopmentPeople Leadership in High-Growth SaaSProcess Improvement and Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Revenue OperationsSales OperationsGTM OperationsWorkflow AutomationData GovernancePipeline ArchitectureForecastingAnalytical SkillsProject ManagementChange Management
Soft Skills
Exceptional CommunicationStakeholder InfluenceTeam DevelopmentAccountabilityGrowth Mindset
Tools & Technologies
HubSpotGongAircallSakariStripeGuruHippo Video
Industry Keywords
SaaSSubscription Business ModelsRecurring Revenue MetricsCustomer SuccessSales Enablement
About the role
Key responsibilities & impact- Partner with Revenue leadership to develop and execute the Revenue Operations roadmap aligned with company objectives.
- Identify operational bottlenecks and recommend scalable solutions that improve efficiency, forecasting accuracy, and revenue performance.
- Act as a trusted advisor to Sales, Customer Success, Marketing, and Finance leaders.
- Design, optimize, and continuously improve end-to-end GTM processes across lead management, sales, customer onboarding, renewals, and expansion.
- Standardize workflows while balancing automation with an exceptional customer and employee experience.
- Lead cross-functional process improvement initiatives that increase productivity and reduce manual effort.
- Serve as the primary owner of the Revenue technology ecosystem, including HubSpot, Gong, Aircall, Sakari, Stripe, Guru, Hippo Video, etc.
- Responsibilities include System administration, Workflow automation, Pipeline architecture, Integrations, User permissions, Data governance, Adoption strategy, and vendor relationship management.
- Continuously evaluate new technologies and AI capabilities to improve team efficiency and scalability.
- Develop executive dashboards and KPI reporting that provide actionable business insights.
- Monitor and improve key GTM metrics including pipeline health, conversion rates, forecast accuracy, sales velocity, customer retention, and productivity.
- Ensure data integrity across integrated systems and drive ongoing improvements in reporting accuracy.
- Create scalable operational documentation and playbooks.
- Lead, coach, and develop a high-performing Revenue Operations team, fostering accountability, growth, and operational excellence.
- Partner with Revenue Enablement to ensure successful adoption of new systems and processes.
- Collaborate with Finance on forecasting, planning, and revenue reporting.
- Work closely with Marketing Operations and Customer Success Operations to optimize the customer lifecycle.
- Lead cross-functional operational projects from discovery through implementation and change management.
Requirements
What you’ll need- 5+ years of Revenue Operations, Sales Operations, or GTM Operations experience within a high-growth SaaS organization.
- 4+ years of people leadership experience, with a proven track record of building and developing high-performing teams.
- Deep expertise in administering and optimizing HubSpot CRM, including Sales Hub and Marketing Hub.
- Experience designing scalable operational processes supporting Sales, Customer Success, and Marketing.
- Strong understanding of subscription SaaS business models and recurring revenue metrics.
- Experience building executive dashboards and KPI reporting.
- Proven ability to manage multiple integrated GTM systems and automation platforms.
- Strong analytical skills with experience translating business challenges into operational solutions.
- Excellent project management and change management capabilities.
- Exceptional communication skills with the ability to influence stakeholders across all levels of the organization.
- Comfortable working in a fast-paced, ambiguous startup environment.
Benefits
Comp & perks- 1st week of employment is mandatory PTO!
- 1 Friday off per month (we call those our laundry days!)
- Company wide paid shutdown for the week between Christmas and New Years
- Flexible time off
- 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
- RRSP/401k match
- Generous Parental Leave policy
- Annual company retreat with great team building activities
- Ample learning and development opportunities to continue growing your career
- Home office setup stipend
- Internet and phone allowance
- Remote first culture
- Weekly Friday paydays!