Roo

Sales Operations Manager

Roo

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $90,000 - $150,000 per year

About the role

  • Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth
  • Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities
  • Analyze field performance and deliver actionable insights to improve productivity and outcomes
  • Support the development and execution of sales and account management playbooks
  • Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment
  • Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews)
  • Drive execution of GTM programs and operational rollouts in new markets and geographies
  • Monitor performance against targets and proactively surface insights, risks, and opportunities
  • Identify gaps in reporting, tools, or processes and independently drive solutions
  • Partner with Business Development and Account Management teams to support market strategies

Requirements

  • 5+ years of experience in Sales Operations or a related analytical/operational role
  • Experience in a startup or early-stage SaaS environment
  • Proven ability to operate as a strong cross-functional partner and influence without authority
  • Experience supporting or executing GTM strategies at a regional or market level
  • Strong experience building and maintaining metrics, dashboards, and reporting frameworks
  • Familiarity with the full customer lifecycle (pre-sales, sales, and customer success)
  • Understanding of recurring revenue business models and key value drivers
  • Strong analytical and problem-solving skills with high attention to detail
  • Clear and effective communication skills (written and verbal)
  • Proficiency in CRM tools (e.g., HubSpot, Salesforce), Excel, and GSuite
Benefits
  • Health benefits
  • 401K
  • Unlimited Paid Time Off
  • Paid Maternity/Paternity and reproductive care leave
  • Gifts on your birthday & anniversary
  • Stipends for home office setup, continuing education, and monthly wellness
  • Opportunity for domestic travel, including for regional team building events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales Operationsanalytical skillsoperational roleGTM strategiesmetricsdashboardsreporting frameworksrecurring revenue business modelsproblem-solving skillsattention to detail
Soft Skills
cross-functional partnershipinfluence without authoritycommunication skills