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Case Manager
Rolls-RoyceCase Manager providing specialist HR case management support and advice for tribunal claims and disciplinary actions. Join Rolls-Royce to innovate and enable our high-performance culture with your expertise in HR.
About the role
Key responsibilities & impact- Provide specialist advice to Senior Leaders in HR and the business on all aspects of case management
- Support the case team with managing cases and expert advice
- Support the management of Early Conciliation and Tribunal Claims, including representing the company at tribunal hearings
- Drive timescales, improvement activities and procedure changes including requirements in relation to the rights bill changes
- Manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement
- Support a programme of work to upskill people leaders and provide support and guidance as required
- Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
- Support people leaders with conflict issues and driving a speedy resolution
- Help manage the end-to-end process for tribunal claims and requirements for early conciliation
- Train, support, and guide leaders in all aspects of Case Management
- Produce Trends and Analysing data for all Business area on various Employee Relation aspects
- Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
- Driving compliance and continuous improvement in all relevant policies, procedures and practice
- Identify legal challenges and resolutions
- Identify policy and procedure changes based on legal updates
Requirements
What you’ll need- Degree qualified in a Business or HR Discipline or equivalent experience
- Extensive Experience in managing tribunal claims, discipline, grievance, and conflict issues through the process
- Case Management experience
- Articulate, numerate with the ability to manipulate, and present data as required
- Comfortable around key tools including Excel, PowerPoint, Word
- Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
- Well-developed customer and relationship management skill set
- Ability to influence people leaders effectively in a business environment
- Problem-solving approach to process improvement
Benefits
Comp & perks- Generous Annual Leave
- Retirement Savings through the Rolls-Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Digital GP provides a convenient way for you to access GP consultations
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementtribunal claims managementdisciplinary proceduresgrievance handlingdata analysisprocess improvementcompliance managementpolicy development
Soft Skills
communicationrelationship managementinfluencingproblem-solvingconflict resolutionleadershiptrainingadvisory skills