Service Sales Coordinator

Rolls-Royce

. Serve as a primary point of contact for service customers and internal stakeholders .

Posted 5/2/2026full-timeNovi • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $80,432 - $130,702 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as a primary point of contact for service customers and internal stakeholders
Managing inquiries related to spare parts orders, service agreements, and delivery timelines
Support Order to Cash processes related to Service on Demand and Service Agreements
Identify business savings in order processing efficiency and direct cost reduction
Liaise with material planning, logistics, and finance teams to ensure seamless order fulfillment
Prepare sales reports and forecasts for management
Manage sales documentation and ensure compliance with company policies

Requirements

What you’ll need

Bachelor's degree in Business, Supply Chain, Engineering, or a related field
3 years of experience in pricing, sales coordination, or order management
7 years of equivalent spare parts pricing or sales operations experience in a manufacturing environment
Strong analytical & problem-solving abilities
Hands-on experience in ERP systems (SAP preferred)
Strong organizational, planning & follow-up skills
Ability to manage multiple concurrent projects
Strong interpersonal skills with the ability to work effectively with others in international/cross-functional teams
Self-starter & ability to work independently
Excellent oral, written communication & presentation skills
Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, and reporting

Benefits

Comp & perks

health, dental, vision, disability, life and accidental death & dismemberment insurance
flexible spending account
health savings account
401(k) retirement savings plan with a company match
Employee Assistance Program
Paid Time Off
certain paid holidays
paid parental and family care leave
tuition reimbursement
long-term incentive plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementpricingsales coordinationdata analysispivot tablesreportingspare parts pricingsales operationsbusiness savings identificationorder to cash processes

Soft Skills

analytical abilitiesproblem-solvingorganizational skillsplanning skillsfollow-up skillsinterpersonal skillsproject managementself-starterindependent workcommunication skills