Rokker

Senior Product Operations Manager

Rokker

full-time

Posted on:

Location Type: Hybrid

Location: Sofia • Bulgaria

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Act as the primary operational link between Product and Technology, ensuring total alignment on scope, priorities, timelines, and delivery expectations.
  • Maintain high-level oversight of the product delivery pipeline across multiple teams, ensuring initiatives progress as planned and blockers are actively managed.
  • Track epics, stories, and dependencies across backend, frontend, and integration teams to highlight delivery risks, misalignments, or slippage early.
  • Work closely with Product Owners to ensure tickets are correctly created, scoped, prioritized, and maintained to uphold quality and consistency.
  • Coordinate cross-team dependencies across backend, frontend, QA, and integration platform teams to avoid last-minute surprises.
  • Support structured planning and estimation processes by ensuring all assumptions, constraints, and sequencing logic are documented and understood.
  • Act as a point of escalation for delivery issues, driving resolution across Product, Tech, and QA without defaulting to rigid hierarchy.
  • Partner with Sportsbook QA and release stakeholders to support realistic release planning, readiness checks, and controlled rollouts.
  • Ensure that operational, trading, compliance, and commercial considerations are fed into product delivery in a structured and disciplined manner.
  • Provide regular, clear delivery updates to senior stakeholders, focusing on status, critical risks, dependencies, and required decisions.
  • Identify recurring delivery issues or process gaps and propose practical improvements that increase predictability and reduce friction.
  • Help protect teams from unplanned BAU pullback by making trade-offs and impact visible to decision-makers.
  • Support organizational scale by ensuring delivery processes remain effective as the number of initiatives and teams increases.

Requirements

  • 5+ years of experience in product operations, technical program management, or a similar delivery-focused role within a complex B2B technology environment.
  • Deep understanding of product development within a Sportsbook or similarly high-concurrency platform.
  • Proven track record of aligning engineering, Product Owners, and QA teams across multiple concurrent initiatives toward a single delivery goal.
  • Comfortable navigating high levels of uncertainty and a talent for turning abstract ideas into clear, actionable next steps.
  • Strong grasp of agile delivery and can navigate, evaluate, and implement frameworks that drive maximal efficiency without introducing unnecessary bureaucracy.
  • Strong analytical skills and the technical competency to use delivery data to make informed decisions on sequencing and trade-offs.
  • Confident influencer who can simplify complex technical delivery topics and dependencies for non-technical senior stakeholders.
  • Strong attention to detail while maintaining the ability to identify broader delivery risks and market pressures.
  • Highly organized with a natural bias toward action, preferring to drive momentum and execution over endless discussion.
  • Proficient in the modern product stack, with advanced hands-on experience in Jira and Confluence, using tools like Notion or Miro to create a "single source of truth" and cross-team visibility.
Benefits
  • Remuneration package that meets the highest industry standards.
  • Performance-based bonus plan that reflect your achievements and contributions towards our shared objectives.
  • Office, Hybrid and Remote options considered.
  • Benefit from a private healthcare plan.
  • Participate in our auto-enrolment pension plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product operationstechnical program managementagile deliverydelivery data analysisrisk managementprocess improvementrelease planningsequencing logicB2B technologyhigh-concurrency platform
Soft Skills
influencingorganizational skillsattention to detailanalytical skillscommunicationproblem-solvingcollaborationadaptabilityaction-orientedstakeholder management