Explore more
About the role
- Structure and organize the company's critical knowledge (Sales, Customer Success (CS), Strategy, Product)
- Transform meetings, documents, and materials into organized content to be used as context
- Create and evolve frameworks, models, and operational playbooks
- Define standards for documentation, organization, and information updates
- Ensure consistency and reliability of available knowledge
- Structure content and contexts for use in Artificial Intelligence
- Actively use AI tools daily for analysis, synthesis, and content generation
- Work closely with business areas to capture and translate knowledge
- Identify and eliminate redundancies, inconsistencies, and rework
- Create simple automations and integrations to facilitate information flow between systems
- Contribute to the continuous evolution of the company's organization systems
Requirements
- Experience organizing and structuring knowledge
- Strong ability to synthesize information and write clearly
- Experience creating models, standards, and playbooks
- Ability to structure information for practical day-to-day use
- Active use of generative AI tools (e.g., Claude, GPT, Gemini, or similar)
- Experience with documentation and organization tools (such as Notion, Google Docs, or similar)
- Experience with no-code and low-code tools (n8n, Zapier, etc.) for process automation
- Ability to perform basic integrations between systems (e.g., CRM, task management, document systems)
- Good understanding of business processes
Benefits
- Remote work
- Autonomy
- Opportunity to turn information into operational efficiency
- Opportunities for continuous learning and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
knowledge organizationinformation synthesismodel creationstandards developmentplaybook creationprocess automationsystem integrationdocumentationcontent structuringAI content generation
Soft Skills
clear writingattention to detailanalytical thinkingcollaborationproblem-solvingcommunicationorganizational skillsadaptabilitycritical thinkingredundancy elimination