FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Care Specialist
Rohlik GroupCustomer Care Specialist ensuring exceptional service through communication with customers on various platforms. Addressing inquiries and contributing to a positive team atmosphere.
About the role
Key responsibilities & impact- Communicate with customers through email, phone and chat (inbound and outbound)
- Resolve requests such as delivery time/address changes, item modifications, or contact detail updates
- Help customers when something goes wrong — late orders, delivery issues, complaints
- Provide accurate information about products and services
- Capture customer feedback and share it to improve our service
- Use your authority to compensate complaints with credits within defined limits
- Contribute to a positive team atmosphere – Customer Care is a team sport
Requirements
What you’ll need- Experience from customer service or customer-facing roles
- Hungarian is a must (advanced level) — written and spoken
- English is needed (written and spoken)
- Strong communication skills and a naturally customer-oriented approach
- Stress resilience and the ability to handle conflict situations calmly
- Quick learner, comfortable with basic tools (Google Workspace)
- Willingness to work in shifts is required, the role includes working on weekends
Benefits
Comp & perks- Fair pay – competitive fixed salary, no politics or hidden bonuses.
- Good food every day – free fruit, snacks, coffee & soft drinks, plus Kifli Premium Membership with 10% cashback on every purchase.
- Life, not just work – unlimited paid vacation to recharge when you need it.
- Real growth – Kifli is growing fast, and so can you. Take ownership, learn, and make an impact every day.
- Recognition & team spirit – your work is seen and appreciated; we celebrate together, from warehouse to HQ.
- Dog Friendly Office
- Movement & well-being – stay active with company challenges and use your SZÉP card for health, leisure, or food benefits.
- Little extras – free parking, supportive colleagues, and a friendly, down-to-earth team culture.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillscustomer-oriented approachstress resilienceconflict resolutionquick learnerteam collaboration