Fleet Claims Coordinator

Rohlik Group

Fleet Claims Coordinator managing the end-to-end insurance claims agenda for Sezamo's fleet. Collaborating with insurance companies, teams, and enhancing operational efficiency.

Posted 6/16/2026full-timeBucharest • 🇷🇴 RomaniaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own full insurance claims agenda, including liability, accident, windscreen, and driver-related claims.
Manage claim documentation between fleet management and insurance companies.
Lead daily coordination with insurance providers, workshops, and internal fleet operations.
Control invoicing, reimbursement, and fulfillment of claims with insurers.
Enforce co-payments, unpaid fees, and recovery of damages caused by couriers.
Oversee the entire claim process from incident reporting to settlement.
Communicate with insurers on claims reporting, inspections, and document handling.
Unify insurance claim procedures and ensures standardized processes across all vehicles and sites.
Support faster documentation for new and used cars, reducing delays and improving fleet availability.

Requirements

What you’ll need

At least 1-2 years proven experience in insurance claims management, fleet operations, or related administration.
Strong organizational and problem-solving skills.
Attention to detail and ability to work with sensitive documentation.
Ability to manage multiple cases simultaneously under tight deadlines.
Excellent communication and negotiation skills with external partners.
Knowledge of insurance processes and claim settlement procedures.
Fluency in local language and B2 english.

Benefits

Comp & perks

Meal vouchers (35 Ron/day worked)
Medical subscription (Regina Maria)
Bookster services
Flexible working hours, - including home office (minimum 1day/week); one of the weekly office days will imply working from our warehouse in Stefanesti
20 working days vacation + 1 day extra for your birthday
Access to special discounts and promotions on Sezamo platform
Transport allowance
Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly
A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance claims managementclaim documentationinvoicingreimbursementclaims reportingincident reportingclaim settlement proceduresfleet operationsdocumentation handling

Soft Skills

organizational skillsproblem-solving skillsattention to detailability to manage multiple casescommunication skillsnegotiation skills