Operational Excellence Manager

Rohlik Group

Operational Excellence Manager at Rohlik Group, driving continuous improvement across Fulfillment Centers. Leading project teams to enhance customer experience and operational efficiency.

Posted 6/16/2026full-timeVienna • 🇦🇹 AustriaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Owns the continuous improvement roadmap, ensuring initiatives are delivered on time.
Leads adoption of operational best practices through coaching and influence.
Partners with group operations functions to coordinate projects and share knowledge.
Provides input to innovation roadmaps, business cases, and process design.
Supports rollout of group projects, owning selected initiatives end-to-end.
Tracks and analyzes performance metrics to identify root causes and standardize fixes.
Documents processes (VSM, process maps) and develops change documentation.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience.
3+ years of operational experience with ownership of projects or programs.
Strong leadership and coaching capability.
Excellent communication and stakeholder management.
Analytical thinker with problem-solving skills.
Advanced skills in Excel, Tableau, Metabase, or Access.
Project management experience.
Willingness to travel 2–3 days per week across sites.

Benefits

Comp & perks

Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly.
Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust.
Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one.
Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik
A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational experienceproject managementperformance metrics analysisprocess documentationVSMprocess mapschange documentation

Soft Skills

leadershipcoachingcommunicationstakeholder managementanalytical thinkingproblem-solving

Certifications

Bachelor’s degree