Customer Success Manager

• Execute campaigns and initiatives that maximize customer engagement, retention, and value.
• Manage day-to-day CRM activities including campaign setup, testing, and optimization across multiple channels.
• Work closely with the CRM Manager focusing on automation, personalization, and continuous performance improvement.
• Analyze campaign performance and prepare reports to inform business decisions.
• Collaborate with various teams to ensure aligned communication.

CRM Specialist

Customer Success Manager