Live Video Teller I, Bilingual Required

Rogue Credit Union

Live Video Teller providing financial services to members through various remote channels at Rogue Credit Union. Engaging with members via video and assisting with transactions.

Posted 7/14/2026full-timeMedford • Oregon • 🇺🇸 United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively assisting members with transactions and inquiries while maintaining a professional demeanor. Possesses good organizational and time management abilities to handle multiple member requests efficiently.

Highest-signal resume keywords

Customer ServiceCommunication SkillsOrganizational SkillsAttention to DetailCredit Union Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good Listening SkillsVerbal CommunicationWritten CommunicationProfessional AppearanceTime Management

Tools & Technologies

Express Teller MachineDepartment Ticketing Systems

Industry Keywords

Credit Union ProductsCross-Sell OpportunitiesMember RequestsPromotions

About the role

Key responsibilities & impact

Greets members primarily by Express Teller Machine, assisting with deposits, withdrawals, transfers, and other member requests.
Takes ownership of situations within authority limits or refers to others within the credit union as needed.
Maintains knowledge of credit union products/services, identifying cross-sell/referral opportunities and making relevant suggestions.
Participates in credit union promotions and utilizes department ticketing systems for member requests.

Requirements

What you’ll need

One month to twelve months of similar or related experience.
A high school education or GED.
Good listening, verbal and written communication skills including professional telephone/ on screen skills.
Professional appearance/demeanor.
Good eye for detail/quality.
Good organizational and time management skills.

Benefits

Comp & perks

Rogue Credit Union offers a culture of support and career growth.