MCC Processor

Rogue Credit Union

Member Contact Center Processor handling inquiries and workflow management for member requests. Assisting members with account-related questions and providing superior service in a credit union environment.

Posted 7/6/2026full-timeMedford • Oregon • 🇺🇸 United StatesJunior💰 $22 - $27 per hourWebsite

About the role

Key responsibilities & impact

Serves the Member Contact Center (MCC) by resolving tickets in the workflow management system queue.
Greets and assists members by providing accurate information and service to members.
Handles MCC workflow through the workflow management system with Internal and External vendors.
Provides unsurpassed member/potential member service experiences.
Completes in-depth online banking, bill pay, ATM/Visa/Debit, loan, technical and transaction research.
Proficient in all phone queues; utilizing active and sharp listening skills.
Proactively performs other duties as needed or assigned.

Requirements

What you’ll need

One year to three years of similar or related experience.
A high school education or GED.
Excellent listening, verbal and written communication skills including professional telephone/on screen skills.
Professional appearance/demeanor.
Technical knowledge with good computer/keyboarding skills.
Decision making skills with good judgment.
Good eye for detail/quality.
Excellent organizational and time management skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rogue Credit Union Website LinkedIn All Job Openings 501 - 1000 employees Founded 1956 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech Rogue Credit Union is a member-focused financial institution that offers a wide array of banking services, including personal and business accounts, loans, investment services, and financial education resources. With a commitment to community involvement and customer satisfaction, Rogue Credit Union provides accessible and user-friendly online banking services while ensuring secure transactions for its members. MCC Processor Job not on LinkedIn 🔥 1 hour ago 🏢 Medford – Onsite 💵 $21 - $26 / hour ⏰ Full Time 🟢 Junior ✨ Processor 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serves the Member Contact Center (MCC) by resolving tickets in the workflow management system queue.
Greets and assists members by providing accurate information and service to members.
Handles MCC workflow through the workflow management system with Internal and External vendors.
Provides unsurpassed member/potential member service experiences.
Completes in-depth online banking, bill pay, ATM/Visa/Debit, loan, technical and transaction research.
Proficient in all phone queues; utilizing active and sharp listening skills.
Proactively performs other duties as needed or assigned. 🎯 Requirements
One year to three years of similar or related experience.
A high school education or GED.
Excellent listening, verbal and written communication skills including professional telephone/on screen skills.
Professional appearance/demeanor.
Technical knowledge with good computer/keyboarding skills.
Decision making skills with good judgment.
Good eye for detail/quality.
Excellent organizational and time management skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical KnowledgeComputer SkillsKeyboarding SkillsOnline Banking ResearchBill Pay ResearchATM/Visa/Debit ResearchLoan ResearchTransaction Research

Soft Skills

Listening SkillsVerbal CommunicationWritten CommunicationAttention to DetailTime Management

Certifications

High School EducationGED