
Business Analyst – Startup SaaS
RogerHR
full-time
Posted on:
Location Type: Hybrid
Location: Genève • Switzerland
Visit company websiteExplore more
About the role
- Understand the situation and challenge assumptions.
- Observe customers while they carry out their operations.
- Avoid workshops where the client only describes their "theoretical" needs.
- Meetings come afterward: to validate your diagnosis and identify blind spots in your analysis.
- Ask the questions no one has asked yet.
- Why does this process exist?
- Do we really need it?
- The best solution is often the one you remove.
- Translate the fuzziness in customers' minds into a clear problem.
- Then translate that problem into a simple solution.
- Design: map how data flows between systems and why those flows exist.
- Produce clear specifications that both the technical team and the client understand.
- Anticipate possible scenarios and determine which ones deserve coverage and which are not worth the added complexity.
Requirements
- Master's degree in engineering (EPFL, ETH, Grandes Écoles...), business informatics, or a similarly highly analytical background.
- Entrepreneurial experience (e.g., Junior-Enterprise, personal tech project) is a major plus.
- Early-career (0–3 years) with an outsized impact relative to your level of experience.
- Ability to code or script (the specific language is secondary; logical thinking is key).
- Fluent in French and English.
Benefits
- Direct access to the founders: you will work with the CPO and CEO on a daily basis.
- Career accelerator, not a temporary role.
- Real autonomy: you’ll be given a scope of responsibility and trusted to deliver.
- Accelerated learning: within the first year you'll lead complex integrations and advise company leaders.
- Immediate impact: your decisions will directly influence customer satisfaction and company growth.
- Free rein on tools: AI subscriptions, software, equipment—if it makes you more effective, it’s approved.
- Flexible remote work: 1 day per week in Geneva, the rest wherever you choose.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
codingscriptingdata mappingproblem analysisspecification writing
Soft Skills
analytical thinkingcommunicationcustomer observationquestioningscenario anticipation
Certifications
Master's degree in engineeringMaster's degree in business informatics