Roger Healthcare

Customer Success Manager

• Develop strong, trusted connections with clinicians and clinical leaders
• Lead onboarding and provide ongoing, high-quality training sessions
• Create and maintain clear resources that support clinician learning
• Track engagement and usage metrics and take action when needed
• Understand clinical workflows and help clinicians apply Roger effectively
• Identify pain points, troubleshoot problems, and coordinate resolutions
• Capture clinician insights and relay them to guide product improvements
• Support renewals and expansion by demonstrating clinical value

Clinician Success Manager, Home Healthcare