Member Services Coordinator

Rocky Mountain Elk Foundation

Member Services Coordinator at RMEF handling customer inquiries and processing memberships and donations. Supporting outreach through marketing, development, and field programs while ensuring data entry support.

Posted 7/10/2026full-timeMissoula • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Provide daily telephone coverage for Member Services Department
Provide professional customer service with all phone and email inquiries
Handle customer/member complaints and deal with difficult customers/members in a professional manner
Understand all staff roles in RMEF enough to determine who can provide the best answer to a question from the public
Be knowledgeable about national events such as PBR, Mountain Fest, Hunter & Outdoor Christmas, and Shot Show in order to answer questions and direct inquiries from customers
Accurately process memberships and donations received by phone, internet and email
Be able to correct membership transactions, transfer transactions or process cancellations and refunds
Use Mavro to track down mail-in payments that were processed by the Customer Response Department
Maintain and update member and contact records with address changes, deceased/remove-from-list requests, and identify duplicate records and report to I.T. for combine/delete process
Assist members with My RMEF login issues
Process phone retail orders from the Shop RMEF store on www.rmef.org
Provide order tracking
Process retail exchanges and returns
Provide training on different areas of expertise to other Member Services personnel
Continue to learn all the different aspects of Member Services to ensure adequate cross-training

Requirements

What you’ll need

High School or GED with a minimum of two years of customer service experience in a team environment
Experience working with a relational database and spreadsheet applications preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rocky Mountain Elk Foundation Website LinkedIn All Job Openings 51 - 200 employees RMEF is a wildlife conservation organization with a mission of ensuring the future of elk, other wildlife, their habitat and our hunting heritage. Founded in 1984 with an international headquarters in Montana, it advances its mission with a programmatic focus on land conservation and access, habitat stewardship, wildlife management and advocacy on behalf of elk, conservation and hunting. Member Services Coordinator Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Missoula – Hybrid 💵 $17 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide daily telephone coverage for Member Services Department
Provide professional customer service with all phone and email inquiries
Handle customer/member complaints and deal with difficult customers/members in a professional manner
Understand all staff roles in RMEF enough to determine who can provide the best answer to a question from the public
Be knowledgeable about national events such as PBR, Mountain Fest, Hunter & Outdoor Christmas, and Shot Show in order to answer questions and direct inquiries from customers
Accurately process memberships and donations received by phone, internet and email
Be able to correct membership transactions, transfer transactions or process cancellations and refunds
Use Mavro to track down mail-in payments that were processed by the Customer Response Department
Maintain and update member and contact records with address changes, deceased/remove-from-list requests, and identify duplicate records and report to I.T. for combine/delete process
Assist members with My RMEF login issues
Process phone retail orders from the Shop RMEF store on www.rmef.org
Provide order tracking
Process retail exchanges and returns
Provide training on different areas of expertise to other Member Services personnel
Continue to learn all the different aspects of Member Services to ensure adequate cross-training 🎯 Requirements
High School or GED with a minimum of two years of customer service experience in a team environment
Experience working with a relational database and spreadsheet applications preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

Membership ProcessingTransaction CorrectionOrder TrackingDatabase ManagementSpreadsheet Applications

Soft Skills

Professional CommunicationProblem SolvingTeam CollaborationAdaptability