Rockwell Automation

Billing Administrator

Rockwell Automation

full-time

Posted on:

Location Type: Hybrid

Location: Pune • 🇮🇳 India

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Job Level

Mid-LevelSenior

About the role

  • Execute processes in compliance with established SOPs and guidelines.
  • Performs a wide variety of billing administration duties for assigned team(s) globally.
  • Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business.
  • Normally follows established procedures on routine work, requires instructions only on new assignments.
  • Should have exposure around audits and services contracts.
  • Receives assignments in the form of objectives with goals and the process by which to meet goals.
  • Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information.
  • Prior experience & Knowledge of Contract Review/Release, Contract/Project Closure, Confirmations, Invoice Creation and Editing, Credit Note Generation and Create / Maintain Service Sales Orders as required.
  • Should have required knowledge on commercial aspects of contracts and closures.
  • Applies acquired job skills and company policies and procedures to complete assigned tasks.
  • Extract data & publish necessary reports required by the various regional stakeholders as per the established cadence.
  • Contribute in Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required.
  • Use the various official tools available like conference calls & emails for frequent interaction with peers/ customers & regional stakeholders on discussion related to processes, contracts, feedback, presentations & other updates on a regular basis.
  • Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements.
  • Act as a Point of Contact for acknowledging & addressing internal customers queries related to Projects & Contracts.
  • Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.
  • Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment.

Requirements

  • Bachelor’s Degree in Science/ Commerce/ Business Administration or equivalent.
  • 3-5 years of relevant experience in Business Operations.
  • Should have exposure to Global Work style, engagement with clients while sitting at remote locations.
  • Willing to work in flexible business shifts including NA/LA time zone to drive business stakeholder connect.
  • Lean Six Sigma certifications are a plus.
Benefits
  • The ability to collaborate with, learn from colleagues in a complex, global organisation.
  • We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
  • Corporate Social Responsibility opportunities.
  • Support from our 24/7 employee assistance program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
billing administrationcontract reviewinvoice creationcredit note generationservice sales ordersroot cause analysisdata extractionreport publishingaudit processescommercial contract knowledge
Soft skills
confidentialitycommunicationadaptabilityteam collaborationproblem-solvingcustomer serviceinitiativeflexibilityorganizational skillsengagement
Certifications
Bachelor’s DegreeLean Six Sigma