Billing Specialist

• Execute processes in compliance with established SOPs and guidelines.
• Performs a wide variety of billing administration duties for assigned team(s) globally.
• Works with contracts admins, field service engineers and regional SPOCs to ensure compliance in the service contracts business.
• Normally follows established procedures on routine work, requires instructions only on new assignments.
• Should have exposure around audits and services contracts.
• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Maintains the confidentiality of sensitive and proprietary technical, financial and commercial information.
• Prior experience & Knowledge of Contract Review/Release, Contract/Project Closure, Confirmations, Invoice Creation and Editing, Credit Note Generation and Create / Maintain Service Sales Orders as required.
• Should have required knowledge on commercial aspects of contracts and closures.
• Applies acquired job skills and company policies and procedures to complete assigned tasks.
• Extract data & publish necessary reports required by the various regional stakeholders as per the established cadence.
• Contribute in Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required.
• Use the various official tools available like conference calls & emails for frequent interaction with peers/ customers & regional stakeholders on discussion related to processes, contracts, feedback, presentations & other updates on a regular basis.
• Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements.
• Act as a Point of Contact for acknowledging & addressing internal customers queries related to Projects & Contracts.
• Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.
• Enthusiastic to work & adapt in a dynamic, fast paced and challenging environment.

Billing Administrator

Billing Representative I