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Order Management Specialist – Maternity Cover
Rockwell AutomationContract Support Specialist role managing end-to-end service contract orders at Rockwell Automation. Involves order entry, monitoring, and liaising with internal departments in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service contract order management, including order entry, verification, and compliance. Proficient in process improvement and collaboration across departments to enhance service delivery.
Highest-signal resume keywords
Service Contract Order EntryOrder ManagementProcess ImprovementERP System Knowledge (SAP)Microsoft 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryData CollectionVerification and GovernanceBilling MonitoringPurchasing ExperienceProcess Optimization
Soft Skills
Problem SolvingInterpersonal CommunicationCollaborationRespectful Navigation of Challenges
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft TeamsERP System (SAP)
Certifications & Qualifications
Bachelor's Degree in Administration
Industry Keywords
Service ContractsConsignment Stock ManagementOrder Change RequestsInternal LiaisonProcess Alignment
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Cover the end-to-end process of service contract orders
- Service Contract order entry involves request validation, data collection, and consistency checks
- Liaison with requestors, and contract entry monitoring and review
- Verification and governance of order change/correction requests
- Monitoring of Service Contracts usage, consignment stock management processes
- Monitor and control of Service Contract billing
- Initiate and monitor purchasing of Service Contract-related material/services incl. margin monitoring
- Assure the compliance and quality of the admin team
- Liaison with all internal departments related to Service Contract entry and delivery
- Participation in process improvement/alignment projects
Requirements
What you’ll need- Bachelor's Degree in Administration, or equivalent knowledge
- Two or more years of order entry or/and purchasing experience
- Experience managing complex information and multiple partners to find solutions
- An interest in understanding the matrix of interactions within the company
- Navigate challenges and resolve roadblocks while maintaining a culture of respect
- Proficiency in English, very good use knowledge of Microsoft 365, Outlook, Excel (basic functions, work on common spreadsheets), and Teams.
- Knowledge of ERP system (preferably SAP)
- Experience in process improvement/optimization
Benefits
Comp & perks- Hybrid work schedule
- On-demand digital course library for professional development.
- Personalised wellbeing programmes through our OnTrack programme.
- Pension and life insurance contributions following local legislation.
- Annual leave, maternity and paternity leave.
- Comprehensive mindfulness programmes with a premium membership to Calm.
- Medical, dental insurance, subject to location and legislation.
- Confidential, Employee Assistance Program, through an external supplier.