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Order Management Specialist – Maternity Cover
Rockwell AutomationContract Support Specialist role managing end-to-end service contract orders at Rockwell Automation. Involves order entry, monitoring, and liaising with internal departments in a hybrid work environment.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Cover the end-to-end process of service contract orders
- Service Contract order entry involves request validation, data collection, and consistency checks
- Liaison with requestors, and contract entry monitoring and review
- Verification and governance of order change/correction requests
- Monitoring of Service Contracts usage, consignment stock management processes
- Monitor and control of Service Contract billing
- Initiate and monitor purchasing of Service Contract-related material/services incl. margin monitoring
- Assure the compliance and quality of the admin team
- Liaison with all internal departments related to Service Contract entry and delivery
- Participation in process improvement/alignment projects
Requirements
What you’ll need- Bachelor's Degree in Administration, or equivalent knowledge
- Two or more years of order entry or/and purchasing experience
- Experience managing complex information and multiple partners to find solutions
- An interest in understanding the matrix of interactions within the company
- Navigate challenges and resolve roadblocks while maintaining a culture of respect
- Proficiency in English, very good use knowledge of Microsoft 365, Outlook, Excel (basic functions, work on common spreadsheets), and Teams.
- Knowledge of ERP system (preferably SAP)
- Experience in process improvement/optimization
Benefits
Comp & perks- Hybrid work schedule
- On-demand digital course library for professional development.
- Personalised wellbeing programmes through our OnTrack programme.
- Pension and life insurance contributions following local legislation.
- Annual leave, maternity and paternity leave.
- Comprehensive mindfulness programmes with a premium membership to Calm.
- Medical, dental insurance, subject to location and legislation.
- Confidential, Employee Assistance Program, through an external supplier.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order EntryData CollectionVerification and GovernanceBilling MonitoringPurchasing ExperienceProcess Optimization
Soft Skills
Problem SolvingInterpersonal CommunicationCollaborationRespectful Navigation of Challenges
Certifications
Bachelor's Degree in Administration