Customer Co-Innovation Lead – AI & Autonomy

Rockwell Automation

Customer Co-Innovation Lead shaping strategic engagements for AI & autonomy at Rockwell Automation. Working across sales, R&D, and customer teams to drive innovation and commercial success.

Posted 6/26/2026full-timeMilwaukee • Ohio, Texas, Wisconsin • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manage a focused portfolio of strategic customer co-innovation accounts.
Support top-to-top meetings, executive briefings, and customer workshops focused on AI, autonomy, and emerging technologies.
Present Rockwell's co-innovation model and help customers understand how to move from interest to structured engagement.
Partner with account teams to define customer goals, commercial relevance, and next steps.
Define and operationalize a scalable co-innovation framework, including governance cadence across sales, R&D, and services stakeholders.
Track progress, milestones, and outcomes across the co-innovation portfolio; connect engagements to pipeline and revenue impact.
Facilitate regular updates, decision points, and escalation paths – maintaining commercial alignment and keeping projects properly scoped against agreed objectives.
Connect co-innovation activity to pipeline, revenue potential, customer proof points, and repeatable use cases.
Capture insights from customer engagements and share structured feedback with product, R&D, and commercial teams.
Identify patterns across accounts that can inform future offerings, messaging, or productization opportunities.
Turn co-innovation outcomes into content for external events, including Automation Fair and customer showcases.
Partner with marketing, enablement, and commercial teams to package successful engagements into field-ready examples.
Bring a growth mindset, a bias toward inclusion, and a commitment to integrity and accountability to every program and every team you touch.

Requirements

What you’ll need

Bachelor's Degree.
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Ability to travel, including internationally, up to 25% of time.
Typically requires 8+ years in strategic programs, customer engagement, or cross-functional roles – with a track record of operating both strategically and in the details
Degree in Engineering, Computer Science, Business, or related field
Experience managing strategic customer accounts, innovation programs, or complex customer initiatives, including tracking deliverables, decision points, and identifying risks.
Experience supporting executive customer meetings, top-to-top engagements, workshops, or strategic account planning.
Experience tracking customer engagements, pipeline, opportunities, or business impact in Salesforce or another CRM.
Working knowledge of AI, data, digital transformation, industrial automation, enterprise software, or emerging technologies.
Experience turning customer outcomes into case studies, proof points, sales enablement, event content, or customer-facing narratives.
Experience in industrial automation, manufacturing, enterprise software, AI, or other technology-driven environments.

Benefits

Comp & perks

Health Insurance including Medical, Dental, Life and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer engagementstrategic programsinnovation programstracking deliverablesdecision pointsidentifying riskscase studiessales enablementevent contentnarratives

Soft Skills

growth mindsetinclusionintegrityaccountabilitycommunicationcollaborationstrategic thinkingorganizational skillsfacilitationproblem-solving

Certifications

Bachelor's Degreedegree in Engineeringdegree in Computer Sciencedegree in Business