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Program Manager – OEM/Industry Ecosystem
Rockwell AutomationProgram Manager managing Strategic Account Management programs with a global focus in Rockwell Automation. Collaborating with stakeholders and reporting to Director, Commercial Operations, Asia Pacific.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage the whole program, end to end including territory, account package, reviews, dashboards, win strategy etc.
- Consolidate and help execution of the Strategic Account Management (SAM) Program.
- Keep the SAM packages current with the ongoing changes (attrition/account package changes etc.) and highlight any major variances and provide quarterly update.
- Build and maintain performance dashboards, perform analytics and provide insights.
- Build hierarchy and drive review cadence with various internal stakeholders Leadership Team/RVP’s/Regional Directors/Industry and OEM/sales.
- Enable SAMs and help establish trust.
- Deliver SAM onboarding as required.
- Continue improvise existing tools on pending points of the review cadences and track closure.
- Conduct quarterly checks with SAMs on what’s working well and what needs improvement and provide guidance, provide updates to leadership.
- Prioritize resolution to challenges faced by SAMs like SIP/ performance data/success stories etc.
- Be single point with global/AP industry and commercial Ops on engagement (promote/demote) regarding SAMs.
- Proactively track all significant opportunities and associated risks associated with SAM’s and share in advance with Sales leadership.
- Manage all aspects of the program from Engagement, Planning, Execution, Monitoring and Controlling to closing.
- Measure Success by customer experience feedback and the program delivery timeline.
Requirements
What you’ll need- Full time bachelor’s or master’s degree
- Minimum of 3 years’ related experience in Program Management.
- Proven ability to influence.
- Advanced English level, written and spoken.
- Project Management Professional (PMP) certification from the Project Management Institute (PMI) or formal training in Project Management is desirable.
- Approximately 10 years of relevant commercial and commercial operations experience.
- Experience in business-to-business commercial roles, preferably sales.
- Collaborative style, which can drive consensus across indirect reporting lines and peer groups.
- Extremely organized and detail oriented.
- Lean six sigma certification or willing to get trained.
Benefits
Comp & perks- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees.
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
- ... and other local benefits!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementanalyticsperformance measurementdashboard creationproject managementbusiness-to-business salesrisk managementcustomer experience feedbackexecution planningmonitoring and controlling
Soft Skills
influencecollaborationorganizationdetail orientationtrust buildingguidanceimprovement facilitationstakeholder engagementconsensus drivingcommunication
Certifications
Project Management Professional (PMP)Lean Six Sigma