Travel throughout assigned service area with a company vehicle to build customer relations and apply your technical expertise to on-site projects as you oversee field service deliverables, establish operational quality and assure customer satisfaction
You will provide customer support by performing on-site installation services and oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
You will check out and approve operational quality of system equipment, instruct customers in the operation and maintenance of the system and serve as company liaison with customers on administrative and technical matters for assigned projects
You can expect day and overnight trips
You will report to the Territory Services Manager and work from Central Tennessee
Your work will be primarily remote, with travel to customers within the region
Requirements
Bachelor's Degree
Legal authorization to work in the U.S. (We will not sponsor individuals for employment visas, now or in the future)
The ability to travel 50% of the time
A valid drivers license
Bachelor's Degree in Manufacturing, Industrial Automation, Engineering, or Technology-related field
Typically requires minimum 5+ years of related experience
3+ years of experience in industrial automation in Pharmaceutical, Food & Beverage, Metals, Water/Wastewater or others
PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software Studio5000, ControlLogix, CompactLogix
PowerFlex products and applications
Ethernet/IP, Stratix Switches
Servo/Motion control
Low Voltage PowerFlex Drives or Medium Voltage Drives
Multiple networks, including EtherNet, ControlNet, and DeviceNet